Khan's Mongolian Grill & Bar Reviews Summary

Food Quality

Pros:

• "The food is fresh and healthy and they keep the place very clean."
• "There was a plethora of meats, seafood and vegetables available."
• "Food appeared fresh and tasted well."
• "The food was excellent, and the price was unbelievable!!"
• "Food was delicious and service was wonderful."
• "The food was great reminded me of Texas."
• "All of the food was really tasty."

Cons:

• "The sauce was watered-down and tasteless."
• "The seafood always smells suspect, the pork and beef are ... toothsome... but... it is always consistent and flavorful!!!"
• "Their boring sushi which is never fresh."
• "The Salmon was turning brown on the sushi."
• "All of the meats are frozen solid so they just come out chewy and dry."
• "Food was mediocre, the 12 pieces of sushi out looked miserable over an hour later they still do don't put out new sushi."
• "Ordered food from the menu (not buffet) and while the quantity was huge, the food had no taste and was extremely low quality."

Service

Pros:

• "The waitstaff was friendly and attentive and the food was incredible."
• "The staff is friendly and professional."
• "The staff was wonderful and very helpful explaining how everything worked."
• "Service is NICE they are very kind they are always cleaning when I’m in there."
• "The staff has always being very friendly and helpful."
• "Waitress's are attentive and friendly keeping your beverages full and your table clean."
• "The staff were extremely accommodating and helpful."

Cons:

• "It's gross to vacuum while someone's eating."
• "If you're looking for a friendly face, definitely don't go there."
• "The hostess was very pushy and not very polite."
• "Staffs are rude and No training at all."
• "The only issue I had was they rush us in and out and they hovered over us watching us eat."
• "The service was awful."
• "The service is one of the worst I have experienced."

Atmosphere

Pros:

• "The atmosphere was vibrant, with constant joyful yelling in Mongoljana creating an authentic and lively ambiance."
• "Fun place, awesome idea & great value."
• "A unique experience in the Poconos! Khan's Mongolian Wok is a buffet-style restaurant where the patrons get to make their own meals."
• "This place is very unique for the Poconos."
• "Very chill atmosphere."
• "The atmosphere is very good."
• "Really nice place with amazing food. Their bottomless appetizers are amazing! And you can order them anytime you want."

Cons:

• "The dining area could use an update and maybe add a bar with beer, wine and Sake."
• "The place needs a major makeover and cleaning."
• "The place is extremely dirty and disorganized."
• "Its typically dark inside but it's the atmosphere."
• "Atmosphere was blah n dated."
• "The ambience is just a grade above typical Chinese takeout style."
• "This place is filthy, baby high chairs were filthy beyond belief."

Value

Pros:

• "Lunch with beverages for 2 for under $20.00."
• "Oh the price is super affordable these days."
• "Very good food for a decent price."
• "The food was good, and the service from Emmy was excellent."
• "It's a phenomenal value and the flavors are fresh and lively when you are making your own veggie and meat rich dishes."
• "Great pricing (about $12 for dinner, less for lunch which has almost all of the same options)."
• "Price was only around $10 per adult and $5 for kids for buffet! Unbelievable."

Cons:

• "I don't always enjoy these all you can eat buffets, but this one is very good. Excellent selection of raw foods to have cooked before your eyes, as many plates as you can take down. The prices have gone up over the years, and it's now not the value that it once was, hence the star drop."
• "Ended up paying nearly $60 for 2 people."
• "The only downside was the pastries and the bathrooms."
• "Probably one of the worst Asian restaurant I’ve ever been to."
• "I took 1 star away because they charge for wasted food which I had a little left on my plate I couldn’t finish."
• "Their takeout prices are a joke."
• "We got charged 15% of our bill as a 'service fee'."

Cleanliness

Pros:

• "The bathroom was clean."
• "The place is always clean and the food is fresh."
• "The restaurant is clean and staff is courteous."
• "For my appetizer, soup, two full plates of food, and diet soda I paid just over $11. No-brainer of the century."
• "They took the utmost precautions for COVID-19 including all staff wearing masks and shields."
• "Addressing concerns from previous reviews, I was relieved to find no signs of bugs during my visit."
• "The food is always fresh and plentiful."

Cons:

• "The men's bathroom is flooded and reeks of urine."
• "Only negative is the restrooms were not clean."
• "The restrooms 🚻 was too dirty."
• "The place is extremely dirty and disorganized."
• "The bathroom I almost killed myself in the floor was soaked with water."
• "This place is filthy, baby high chairs were filthy beyond belief."
• "Place was dirty and tables were dirty and no one seemed to care."