"I would highly recommend Benari for their professionalism and excellent customer experience."
"Every staff member I have worked with is kind, and is a great communicator."
"The customer service is perfect!"
"Customer service is by far the best I have received from a jeweler; I come in with frequent repairs and an occasional appraisal and I never feel like I’m a bother."
"The folks at Benari know their product and they don’t push you to make a purchase, in contrast they put you at ease and make it a positive, no pressure experience as it should be."
"Monica was extremely helpful, an excellent listener and personable."
"Barry Ginsburg was wonderful to work with while finding the perfect gift for my wife."
Cons:
"It was very discouraging to learn I likely could have had one of these timepieces some time ago had I chosen a different path."
"I still wish they would have been more transparent about their ability to provide 'in demand' watches."
"I have been disappointed with my experience."
"Some stores also advertise different pricing or financing online, only to find what they provide in the store is different."
Staff & Service Quality
Pros:
"Abbey was great and coordinated all of the details with me."
"Monica Moc was wonderful and without question or hesitation took our rings to the back to have them sized."
"Debbie was super knowledgeable and patient with our questions/requests, and we ended up ordering a different model than what they had in store without any difficulty."
"Sheila is amazing and so great to work with!"
"Helen at Benari Jewelers has went above and beyond assisting us over the years."
"Joel Cohen is a real life hero!!! Because of him, Benari Jewelers has a new lifelong customer."
"Debbie at the Exton Benari was an amazing help!"
Cons:
"It was a bit uncertain that he even recalled my requests, so I reiterated them."
Product Selection & Quality
Pros:
"Their once a year anniversary sale is also amazing."
"Great selection of Tudor, Tag Heuer, IWC, and Cartier watches."
"They have a huge inventory and if they don't have what you are looking for, they will find it."
"The selection of beautiful jewelry is unmatched."
"Their selection of other jewelry is outstanding!"
"The store also has a wide selection of high quality watches, wedding bands, fine jewelry, diamonds to name a few."
"Benari proved to have a better selection than anywhere else and very competitive pricing."
Cons:
"I was excited to start what I hoped would be a multi-decade, multi-generational relationship with Benari but it has not panned out thus far."
Customer Loyalty & Recommendations
Pros:
"Thanks to her, and Benari, there is no need to shop anywhere else."
"Without a doubt, we recommend Benari for engagement, wedding rings and really any timeless jewelry."
"We highly recommend Benari Jewelers!"
"Definitely recommend them and I look forward to purchasing my next Rolex from Benari in another 10 years!"
"Highly recommend!!"
"I highly recommend Benari Jewelers."
"I strongly recommend to those looking for their next jewelry purchase."
Cons:
"We don’t frequently purchase jewelry but we’ll never buy or recommend jewelry anywhere else."