Pizza & Brew Scarsdale Reviews Summary

Management

Pros:

• "Rosa did a great job as a manager."
• "Sergio is the coolest GM ever."
• "Management was very helpful and recommended I choose one of their family style, custom party packages."
• "The staff is very attentive and friendly as was the ownership."
• "The Staff is very nice (especially our Waiter) and personable and though there is COVID, the atmosphere is still very cozy and friendly."
• "Our server was fantastic. Not our assigned server, but another staff member who understands the importance of excellent customer service."
• "The wait staff and manager are great."

Cons:

• "It has been a bad experience after a bad experience with their take out order."
• "The host made my boys wait 15mn for the food while it was ready to go on the counter and he was very rude with an attitude!"
• "I will never come here again and I recommend anyone else to stay away."
• "The whole dish of hot antipasto was cold, soggy, the fried zucchini had almost not coating on them."
• "Clueless, unprofessional staff."
• "This place is poorly managed that's the problem."
• "Are these people legal workers? Are they American citizens? Someone in the government needs to investigate this."

Service

Pros:

• "The service from our server Victor was exceptional. In general, the staff was super attentive and we didn’t need to wait long for a single thing."
• "The kitchen staff was very accommodating."
• "Ana the waitress and the female bartender this morning are a rockstar team, had my buddy and I fed and in beverages constantly."
• "The Service is amazing here."
• "They were able to accommodate any little request we had."
• "The staff was prompt. They sat us down within 4 minutes."
• "While they were shorthanded, Victor did his best to take care of all his customers."

Cons:

• "Waiter was extremely inattentive and lacked any sort of personality whatsoever."
• "Service is terrible. You have to ask for everything."
• "The worst service ever, Friday night, no wait, but the waitress was horrible."
• "Waited 20 minutes maybe longer for our waiter to even acknowledge us after we sat down."
• "The service is horrible! It took them over 20 minutes to even acknowledge us."
• "Service was terribly slow despite not being particularly busy."
• "Service is very very very slow. We had to ask for the check twice!"

Food Quality

Pros:

• "Great pizza and food."
• "Food is amazing, food portions for the appetizers were family style / portioned."
• "The food is far more one of the best I have tasted because the chefs are excellent."
• "Food very fresh and prices are very good."
• "The food was awesome!"
• "Food was amazing."
• "The food was fresh & delicious."

Cons:

• "The food myself and another person I dined with chose gave us both varying levels of food poisoning."
• "Ordered chicken francese..super bland had to dump almost the entire bottle of parmesian just to season it."
• "TERRIBLE FOOD DO NOT COME HERE IF YOU LIKE FLAVOR.. the food tasted watered down."
• "The food was terrible and far from anything notable."
• "Absolutely disgusting pizza."
• "The Alfredo was tasteless...the buffalo wings tasted burnt n old."
• "The pizza was watery, floppy and just not good."

Ambiance

Pros:

• "Seating was quick and so was the preparation of the food."
• "Atmosphere initially was pretty live."
• "It is a great place for families to enjoy a good time."
• "The atmosphere is a chill family vibe, great drinks, great food and great music."
• "The atmosphere was nice, food good too, lox was incredible."
• "The place has a nice decor and nice ambiance."
• "The atmosphere was relaxed, the designs were beautifully rustic."

Cons:

• "It’s way too dark in there."
• "We got sat in the back remotely away from everyone."
• "It was crowded and the music was super loud."
• "It's extremely dark in there, which is great if you're going for a few drinks but for dinner... I had to use the flashlight on my phone to read the menu."
• "Music was a little too loud for a Sunday afternoon."
• "The diner atmosphere, and the english-as-second-language servers just don't do it for me."
• "Today which was a bit of a change the restaurant looks a bit more typical."

Value

Pros:

• "Lunch prices are great."
• "Good service, don't forget to be extra generous."
• "The personal pizzas half off on Tuesday is great also."
• "Prices are very decent."
• "with the prices going up everywhere I please will be returning soon"
• "Good restaurant to eat at and the prices are good for this area."
• "The food portions are enormous and if you think they aren't serious about their family style size, you got another thing coming!"

Cons:

• "This place is not cheap. $14 for a glass of wine and all meals are $20 and up."
• "The bill was a little pricey in my opinion for a pizza spot at 185 plus tip."
• "I waited a LONG time for my pizza which was OK but expensive!!!"
• "Price has doubled, enough said about that since I am still hungry after paying the much higher price now!"
• "For a place called Pizza & Brew their selection of beer was average at best."
• "Manager gave me hassles over using local flavor voucher."
• "Food could be better, not worth the price."