Chef Tan Highland Park 蜀湘门第 Reviews Summary

Category: Chinese restaurant

Address: 441 Raritan Ave, Highland Park, NJ 08904, USA

Phone: +17328436900

Rating: 4.2
based on 106 reviews.

Food Quality

Pros:

  • "Amazing experience, best chinese food I've had in New Jersey in all 25 years of my life living here."
  • "The level of spice and flavor in every dish was off the charts."
  • "The food was delicious. Just the right amount of spice and very flavorful."
  • "Delicious authentic Szechuan dishes."
  • "The food is excellent and the service is attentive."
  • "Everything here is full of flavor. That sounds kind of lame, but the combinations of flavoring the dishes is amazing."
  • "The food was incredible with some of the best flavor profiles I have experienced in a long time."

Cons:

  • "Overall subpar quality. Signature fish head dish lags flavor other than salt and soy."
  • "The food seems fresh but it is very salty for my taste."
  • "Also diced chicken with chili and pepper could have used dark meat instead of the dry and flavorless chicken breast meat."
  • "Horrible food I ordered chicken lo main and it was extremely oily also the house special rice did not have shrimp at all no chicken no meat at all."
  • "Although the price for the food is moderate, the food is not so good, I ended up not finishing any of the dishes i ordered."
  • "Chongqing Chili chicken is soft not crunchy at all, and not spicy at all."
  • "The eggplant was a bit too sweet."

Service

Pros:

  • "The service was quite good."
  • "Always polite, friendly and helpful."
  • "Service was super helpful and quick."
  • "Our server Sonny provided extra plates, silverware, and lighter for the candles. Went smoothly."
  • "The waiter was quick and attentive."
  • "Wait staff is attentive and friendly."
  • "Service is also very fast, didn’t have long wait to be seated and food come out very fast."

Cons:

  • "Our waiter rushed us out of there. Sat down at 7:45pm and we left at 8:30pm."
  • "This is an incredibly dishonest restaurant! Not only did they serve us poorly with slow service, missing dishes, and subpar food, but the worst part was their shocking attempt to cheat us on our tips."
  • "Chef Tan has really bad customer service. After waiting for a gruelling 2 hours for my food, their ignorant delivery guy argued with me for 20 minutes about how I didn't tip him."
  • "The customer service was horrible and I will never come here to eat again!"
  • "Service is horrible, the reason for two stars."
  • "Service is quite an issue for a lot of Chinese restaurant, but this is a place you pay $25 per dish for a BAD service."
  • "waiting time was more than 30 minutes and waiter was pathetic.. rude.. disgusting ... and was intentionally behaving rude."

Ambiance

Pros:

  • "The space is modern with high ceiling and glass wall, bright and airy."
  • "I like the environment a lot and the first impression was great."
  • "Indoor decoration is beautiful and comfy."
  • "Decor is on point, moderate and attractive."
  • "It has a unique ambiance unlike other Chinese restaurants."
  • "The interior is really well done giving this place a welcoming feel."
  • "Loved the décor, set-up and ambiance of the Chef Tan Highland Park."

Cons:

  • "None of the furniture's matched and the lighting was weirdly placed elsewhere."
  • "To make matters worse, the lighting at our table was so dim that we resorted to using our cellphone flashlights to inspect our dishes."
  • "Indoors dining didn't have any special changes due to covid. Tables were not distanced."
  • "The restaurant has a very nice design; the table (the one we sat on) was made from one piece of tree trunk."
  • "The saddest experience. Recently moved to the area and was super excited to try them walked in at 8:10pm while they had two tables dining, asked if they still had service. I was told that I had 45 minutes, I answered if their kitchen was fast, and was told to just order to go, in a very unpleasant way."
  • "Service was interesting... wondering if its only because it wasn't busy but the waiter didn't pass by the table much."
  • "After that no one checked on us."

Value

Pros:

  • "I found prices to be more than reasonable particularly given the ambiance."
  • "The price is a bit high, but it totally worth it."
  • "The price was around $ 20 + per serving, but for food like this that you would not find anywhere else it was worth it."
  • "Good service, good food, nice ambience, reasonable prices."
  • "Food are on the pricy side but definitely worth every penny."
  • "Overall great taste, reasonable price and good service."
  • "Especially for the price."

Cons:

  • "They also complain that they get much less food when they order delivery (For dishes worth 20+ dollars, they get not even half of what they get compared to dine in)."
  • "The portions were smaller than some menu pictures would lead you to believe."
  • "The food tastes good but is well over priced, which is $5-10 more expensive than what you pay at other Chinese restaurants at the same level."
  • "I did not pay $10 for just rice. I don't remember fried rice being that bad in dine in."
  • "very little fish and very little flavor honestly the food wasn't terrible but the service was so if you're looking for a small portions expensive food and poor service this is your place."
  • "That's $33 a plate for 2 people... no, thanks."
  • "Yummy food, but overpriced and bad service."

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