Great Wall Buffet Reviews Summary

Service

Pros:

• "The staff - meaning the PEOPLE - the actual human beings - who work here, are amazing, true saints."
• "Love the crawdads. Not every Chinese buffet has that available. Sushi bar was very well staffed. Endless sushi much appreciated."
• "Awesome great food at a good price the restaurants always clean smells good the buffet is maintained is always hot food out there a big variety lots of syrup desserts love to hand dipped ice cream."
• "I really enjoy going to the great Wall buffet especially the girls that service us with our drinks they're so very polite they showed us everything that we asked for and it wasn't so expensive thank you so much great Wall we enjoyed your service."
• "Great food, great workers! Staff were cleaning the tables and refreshing beverages. Cook was hot and fresh. All dishes had a different flavor. Nothing was dry, old looking. Great experience! Thank you so much!"
• "The service is the best and these ladies are the friendliest people."
• "Excellent Customer Service. Did not have to ask for refills of extra anything... The waiter was on point."

Cons:

• "Our server was nice, but busy, and didn't stay on top of refilling our drinks."
• "asked to speak with manager 3 times and my waiter ignored me all 3 times."
• "The waiters were really slow."
• "The women were very rude, they did not refill the drinks, they took the fork from my partner."
• "The waiter walked past our table 5 times and didn't get me a refill but gave tables next to us refills."
• "The waitresses are nice. I will say they always get my drinks wrong and when it's time for a refill it's always wrong too."
• "Service was terrible. Food was mediocre."

Food Quality

Pros:

• "The Chinese donuts were delicious, and the desert table was surprisingly good; I had the coffee cake and cheese cake and both were tasty."
• "The food is always good."
• "Wonderful family. The food was super good. My favorite is the crab Rangoon and the chicken on the stick. The fried rice was superb!"
• "Everything was delicious!! It was sinfully delicious!!!"
• "Variety of fresh food.. All they need is to get some Alaskan crab legs and they will be the bomb. Dinner was great!"
• "The sushi is always stocked and yummy."
• "The food was fresh, hot and very good."

Cons:

• "The food has went down hill. Not fresh, very cold and doesn't taste good."
• "The food was almost unedible and they over-seasoned every one of their items and a lot of their food was burned."
• "Food tasted old. Sesame chicken was bitter and no sesame seeds."
• "The food was dry and awful."
• "They served food that looked old, mine and my gf stomach has been messed up all day the day after eating, apparently they are known for serving old food trying to sell it and make money to get new products in."
• "The shrimp were packed full of poop. Noodles were sticky and old. The dried out beef and chicken were too hard to chew with bonus plastic bag pieces found in the food."
• "The food was cold, improperly cooking or plain disgusting."

Price

Pros:

• "Lunch price was 7.00 without drink. I thought the value was excellent."
• "I paid about $15 a person for two of us it was a Sunday, prices vary during the week."
• "I was really impressed with the price of my carry out food."
• "Weekday lunch is about ten dollars with a fountain drink."
• "At their price point (couple of burgers), it is value just to sample a few items."

Cons:

• "They charged my family of 4 $45."
• "The cost for 2 adults and a child 5 years old was $42.00! THAT'S INSANE!"
• "The price of the buffet has gone up $1 in the past month."
• "Now we're just paying $13.99 (per adult after 330p) to eat expensive butter."
• "For 4 people it was $75 which was absolutely outrageous for the kind of food they had."
• "Honestly, this is one of the worst buffets in the Fort Wayne area to go to. Food is first of all, overpriced $20 for each individual regarding the dinner prices."
• "They charged an arm and a leg."

Cleanliness

Pros:

• "The restaurants always clean smells good the buffet is maintained is always hot food out there a big variety lots of syrup desserts love to hand dipped ice cream."
• "Friendly staff and restaurant was clean enough."
• "Staff were cleaning the tables and refreshing beverages."

Cons:

• "The ladies room was disgusting and had a horrible odor."
• "The place is old and run down and in need of refurbishing."
• "This place was extremely unsanitary. I have no idea how this place is still open."
• "The whole place looked like it hadn’t been cleaned in years."
• "Place smelled NASTY."
• "Even the ice cream looked unsanitary."
• "Environment was clean but run down."

Atmosphere

Pros:

• "Great place for all you can eat! Great atmosphere and very good food."
• "The quiet atmosphere is the only thing tolerable."
• "It still feels like a buffet from the 90s, in a good way."

Cons:

• "Dark and gloomy like an underground gambling hall."
• "Exactly the same as it was 20 years ago...add 20 years of wear and tear and dirt, especially the walls and carpet."
• "The seats were uncomfortable, they offered styrofoam plates and the decor was long past 'fresh'."
• "The food was cold, tasted terrible, there were gnats flying around everywhere."
• "We just did not enjoy even the atmosphere."
• "The atmosphere is rather drab and old."
• "I'll skip it next time...I felt like I was at a flea market in Indianapolis or something."