The Original Thunderbird Steakhouse and Catering Reviews Summary

Food Quality

Pros:

• "The food was delicious and everyone was raving about it."
• "The texture of the sirloin meat with the cheese and soft bun takes what could be seen as just a steak roll to a culinary treat beyond belief."
• "Really great food, great pizza, great cheesesteaks and burgers."
• "Absolutely the best! I bet you will not find cheesesteaks this good anywhere else near here."
• "Everything we've tried has been fabulous."
• "The potatoes are fresh cut and delicious."
• "The Cheesesteak was so delicious and perfect."

Cons:

• "Always enjoyed their pizza but tonight not so good. Ordered a large pizza and when I got home the entire bottom was burnt and also the crust."
• "Food can be good but they are so inconsistent and their delivery drivers take significantly too long to deliver food which ends up being cold when it arrives."
• "Ordered 3 cheesesteaks the meat was bland had no salt or other necessary seasonings on it."
• "Pizza was similar to gas station quality!"
• "The wings were way overdone and the sandwiches were stingy at best."
• "The prices are not worth 15 dollars for a tasteless dried up steak meat without barely cheese and meat."
• "The cheesesteak meat was tender but woefully under seasoned."

Service

Pros:

• "The staff was very welcoming and polite."
• "Great service.. great atmosphere."
• "Tom was incredibly helpful during the ordering and scheduling process."
• "There aren't enough good things to say about Thunderbird."
• "Thanks for the consistent and yummy service!"
• "Friendly service and cozy atmosphere."
• "The service was friendly and fast."

Cons:

• "Place isn't what it used to be.... Now it's below average..... Won't be returning."
• "The young kid cooking my cheese steak put the lettuce and tomato on the roll first then put the hot cheese steak on top of the cold lunch meat so when I was eating my steak my lettuce was warm and so was the tomatoes wasn't a very good experience."
• "Worst yet, my wife called 12 minutes before closing and Thunderbird answered the phone to say 'WE'RE CLOSED!' and hung-up."
• "I called thunderbird and was told this is the new norm and there’s nothing they can do about a person's personality."
• "The past two deliveries we have had an obnoxious delivery guy."
• "The service is terrible."
• "The wait staff was mediocre with speed, attentiveness and service."

Value

Pros:

• "Prices are very reasonable and one cheese steak will keep you going all day."
• "Fair, Family Friendly Menu Pricing."
• "Best Pizza in town! Make sure you check their website. They usually have coupons they can scan from your phone when you pick up the pizza."
• "Def best cheesesteak I've had in Delco."
• "Their Customer Service is over the TOP!!!!"
• "Definitely five stars."

Cons:

• "I ordered 2 cheesesteaks and 1 order of fries which came out to almost $45."
• "The food is very average or below and there prices r way too high."
• "I will pay $9 for a good cheesesteak but theirs are not worth it."
• "Cheesesteaks are good but not for almost twice what other places charge."
• "The prices are outrageous and the cheese steaks are kinda lacking on meat."
• "For a large cheese steak and onion rings it was like around $20... yikes."
• "HOW is this $15 😭 this is damn near EMPTY!!!!"

Ambiance

Pros:

• "The place is REALLY CLEAN!!!"
• "Great atmosphere."
• "The space is small but cozy and clean."
• "Pictures abound of older days and events creating a warm, cozy atmosphere."
• "If you like the old school pizza shop environment like myself, you will love this place!"
• "Great atmosphere."
• "Thunderbird continues to wow me with every visit."

Cons:

• "One bad thing: VERY little parking (only about 4 spots and right up against the road)."
• "It's not exactly a place you should bring a date, more like a place you could grab a bite to eat on a weeknight."
• "It's pretty good. The seats and tables need to be upgraded."