Address: 1051 Morris Park Ave, Bronx, NY 10461, USA
Phone: +17188226758
Rating: 4.3
based on 160 reviews.
Customer Service
Pros:
"If you're expecting customer service with a smile, try Addeo's."
"The young man at the register was polite and on point."
"With online ordering they call to double-check the order is correct, which I think is pretty good on the customer service front."
"Delivery: Very fast and Delivery guy was so nice and polite."
"Excellent customer service as well, the guy called me when it was ready."
"People were always warm and smiling, I enjoyed the atmosfere and the pizza was fantastic."
"Thanks for the great food and reasonable prices."
Cons:
"The customer service over the telephone when placing an order is HORRIFFIC."
"Very rude and nasty people !!!! Left a tip on my card had the audacity to call me to say I didn’t leave a tip !!!"
"Good pizza, but bad customer service over phone."
"First time ordering. Young man that answered was actually yawning in my ear and didn't know what sauce came on the broccoli rabe pizza."
"O Stars for this place. We ordered for delivery and paid extra for delivery service as well. When the driver delivers our pizza he asks us for a tip, we told him we paid the tip already he got a horrible attitude with us & even told us off."
"After today, given the attitude of the manager Rafael (if that’s his real name), I will be letting my clients know that they can order from anywhere else but at this restaurant."
"The man who answered was quite rude and attempted to deflect the issue back on us."
Food Quality
Pros:
"The food here is good and always fresh."
"Food is excellent, the only thing is I thought it was a real sit-down restaurant and it's more like a pizza place with a few tables, full menu of food. (More like take out) Again the FOOD WAS OUTSTANDING, well worth the trip. ENJOY."
"Great crust, and that vodka sauce was off the hook."
"Best chicken vodka slice of pizza I ever had!"
"Their chicken Vodka pizza was excellent. And their chicken penne Ala Vodka was delish!."
"Pizza is amazing no complaints at all the chicken vodka is the best I have ever had."
"Food is definitely always fresh it taste so good."
Cons:
"Gravy don't taste the same, food and pizza,are falling off."
"The chicken tastes unseasoned and the vodka sauce is bland AF."
"The Bravo! Chicken & Broccoli Alfredo Entree was absolutely BLAND and the Alfredo lacked flavor."
"Ordered Buffalo wings and the chicken came dry with the sauce on the side."
"The pizza is leftover with toppings. I ordered cabonara and there were onions in it, there was so much cream, just unappetizing."
"Terrible! All the cheese and toppings slid right off the pizza. The taste is terrible too."
"This was by far the worst Sicilian pizza I’ve ever had in my life."
Price
Pros:
"Their products are fresh and the seasoning is just right in my opinion."
"Food is always great. Service is perfect. Great owner awesome staff. Italian food taste like homemade. Gourmet Pizza."
"Este lugar tiene LA MEJOR pizza!!!"
"The food is phenomenal and the portions are good sized, but the price is astronomical!!"
"Everything always tastes fresh and like it's made with love."
"This place has THE BEST pizza!!! Specialty slices are $7 and so worth it."
"The specialty slices are $8 and are worth it!!!"
Cons:
"Horrible super expensive, $12 dollars for a small salad."
"$5.75 for a slice of pizza with chicken and vodka sauce is excessive to say the least."
"They are extremely overpriced."
"The pizza was too tough and not able to chew."
"Over priced, so so food, and will mess up your order and not do anything about it or will care one bit at all!"
"Food is way overpriced and not that good. Staff is so unfriendly just like the owner."
"This place is a SCAM, overpriced, and not the same as it used to be."
Service Efficiency
Pros:
"Their timing for orders is pretty spot on too."
"Great range of specialty slices and other dishes at reasonable prices. The place observes all safety rules against the pandemic which is always appreciated at this time. Fast deliveries and helpful personnel."
"They handled every little detail so I did not have to worry about anything."
"I used Emilio's for a corporate lunch for a client of mine. They gave me a great price, delivered on time and everyone loved the food."
"Ordering online is always super simple and prompt."
"Never had any issues with ordering."
"The food has the very best quality when it comes to Italian, whatever you order it taste excellent and it will fill you up like no other food you eat."
Cons:
"Sadly, there is no parking and only limited seating."
"The wait is horrendous. After waiting 20 minutes for an order I was told that they didn't have what I wanted."
"But they are so slow. I was told to wait for 10/15 minutes, and I was there for 45 minutes."
"Even on order pick up the waiting time is unacceptable."
"I’m very disappointed last night I order from you guys and not only did we wait three hours for our order."
"Don't wait until you are very hungry to order."
"It was a little shocking to me to order for two people and pay 60$ from a pizzeria."