UNO Pizzeria & Grill Reviews Summary

Food Quality

Pros:

• "The food was good."
• "Food was great (ordered deep dish numero uno, chicken caesar salad, nachos, pasta and kids menu mac + cheese and sweet potato fries)."
• "Their pizza is legendary."
• "Did you know Chicago style pizza can actually be good? I didn't either until I ate it here."
• "As expected, the pizza was worth the trip!!"
• "This restaurant has some really great pizza, just like they do it in Chicago."
• "The food was excellent and I recommend the place also for vegans (the best pizza)."

Cons:

• "Pizza toppings (broccoli and spinach) we’re not hot."
• "The pizza was average, I do not recommend it."
• "The sauce was runny and my daughter meat was rare."
• "Food is mediocre."
• "Unfortunately, the food left a lot to be desired."
• "Food - Average to Below Average, we ordered burgers."
• "The food was not that great, just run of the mill."

Service

Pros:

• "The server was so amazing and attentive."
• "Great service here and the pizza was good but it also made me miss the real one."
• "She recommended the Honey crisp Salad and Windy Works pizza and we loved both."
• "The staff their was really nice and made us feel welcome. The waitress was wonderful."
• "Each time the service has been great!"
• "Our server was not bubbly or happy but very professional and efficient and helpful."
• "Service was excellent. Prompt taking our order and polite."

Cons:

• "While the food was okay the service was subpar."
• "They even didn't serve enough knives. I don't understand why they put additional tip line even they put 20% tip automatically with poor service."
• "Understaffed at the time I went."
• "Service was very slow for how few people were there when we were seated."
• "The service wasn't really good, they basically were uninterested and cold."
• "We were basically ignored after our food was served, and had to flag down our server after a ridiculously long wait just to get our check."
• "The waiter didn't even try to be hospitable until the very end."

Ambiance and Location

Pros:

• "Cozy place, with comfortable seats and tables and a relaxing atmosphere."
• "Really enjoy this place. Right across the street from the American Museum of Natural History. Very bright, lots of windows to watch the passing traffic and people."
• "Great location near the Museum of Natural History makes Uno Chicago Grill a good spot for a quick lunch."
• "Family friendly Chicago-style Pizzeria."
• "The location of the restaurant is in a quieter neighborhood, which was a nice break from the hustle & bustle of midtown Manhattan."
• "Awesome place! We got very good food for a decent price, good beer with a wide selection and great margaritas."
• "The decor is fantastic and had a real warm feeling to it."

Cons:

• "There was dirty utensils, glasses, and plates left on the bar."
• "Plus, there is no place to wait inside. We were freezing cold while waiting for our table."
• "The overall feel of the restaurant is generic and the menu unremarkable except for the deep dish parts."
• "This might be a franchise location, but what a terrible way to treat customers."
• "Horrible service. Host was too busy chatting with their coworkers to notice that I needed to be seated."
• "There was also No Air conditioner."
• "The restaurant was clean, room was available."