Luigi's Pizza Reviews Summary

Category: Pizza restaurant New York

Address: 686 5th Ave, Brooklyn, NY 11215, USA

Phone: +17184993857

Rating: 4.6
based on 237 reviews.

Quality of Pizza

Pros:

  • "The perfect combination of cheese and sauce. Thin crust and perfectly cook. Not burnt but crispy, just the right crisp."
  • "Pizza was crispy and DELICIOUS!!"
  • "The pizza here is the real deal made with high quality ingredients!"
  • "Some top notch NYC style pizza."
  • "Everything you want from a classic NYC slice."
  • "Extremely consistent, high quality, pizza. Great crispness to the slice."
  • "Old school original Brooklyn pizza was the best pizza I have ever experienced. Thin crispy and perfect."

Cons:

  • "Pizza is hit or miss, I Have ordered there 7 times everything from regular pies to squares. 5 out of 7 times the pizza came out hard dry watery or tasteless."
  • "Anyone who says this place is amazing doesn't know real NY pizza. Very mediocre."
  • "The dough was tough and chewy, and almost had a consistency you'd expect from a much older slice."
  • "It was dry and tasteless but the sauce was bitter, as if it had been burnt."
  • "A pretty good slice that could be much better. As is, too much flavorless oil is used for my taste (it drips)."
  • "The pizza is just above average I would say and unfortunately they do the flat sliced sausage here instead of the sausage balls/mounds of sausage and it just adds zero flavor to the pizza."
  • "The round pizza tasted chemically like they had sprayed cleaning solution in the vicinity of the pizza."

Service

Pros:

  • "The people who work there really care about quality and keeping things authentic, especially the owner."
  • "Service is excellent, they are considerate and humble."
  • "The owner was making pizzas when we got there, and took the time to shake my hand and thank us for coming."
  • "The staff were friendly and helpful, the shop has just a perfect classic pizza vibe."
  • "Nicest people ever."
  • "The proprietor checked on us and we engaged in a great conversation."
  • "The atmosphere is casual and cozy, and the staff is friendly and welcoming."

Cons:

  • "Workers don't wear masks if that is an issue for some, though customers are required to."
  • "The service at this establishment is horrible."
  • "Drove to get pizza website said they were open but it was closed."
  • "Expect that no one will even look at you when you are placing your order."
  • "Owner guy seen often on IG was rude, indifferent to customers and was snapping at a young employee in front of the small crowd."
  • "The delivery guy was very late, to the point where my husband felt like he needed to sit on the stoop in order to see if there were any issues in the street."
  • "The gentlemen working felt a paying customer did not deserve the basic human decency of a restroom."

Atmosphere and Decor

Pros:

  • "The vibe of the restaurant is from the 80s or 90s."
  • "Great atmosphere! They have a handful of tables in the back at which to sit and eat."
  • "It's a delightful time machine. If you want a slice of Brooklyn from another era, c'mon in."
  • "The shop is no frills but the original decor adds to the experience."
  • "This is the best classic 'NY slice' in the city I've found."
  • "Playing disco music in the background really makes it nostalgic."
  • "It’s a quintessential Brooklyn pizza shop."

Cons:

  • "No bathroom! So, bad pizza, no knife and fork, and an indoor dining area, but no bathroom."
  • "The seating is just okay they have a very barebones dining shed in the street with plastic tables and chairs and then on the inside its a very small cramped space with not that many tables."
  • "One thing to note is that there is no restroom in the establishment."
  • "They did not have any! What kind of a pizzeria or restaurant does not have a knife and fork?"
  • "Very small, very dark, kind of like a hole in the wall."
  • "There's no indoor seating."
  • "The seating is very limited, but the staff was beyond helpful!"

Price and Value

Pros:

  • "For $5 bucks...right price for this goodness."
  • "Great pizza at a really great price $2.50 a slice."
  • "Not only is the cash register old but so are their pricing. Compared to many other pizza joints, this place has still retained its pricing meanwhile fighting inflation."
  • "The prices are reasonable though, you can get a large size pizza for just under $20 which is rare these days."
  • "The price was reasonable at $2.25 per slice."
  • "Best part, it is super cheap and affordable."
  • "3 slices for less than $10."

Cons:

  • "Overall I don’t think its worth traveling here for the pizza unless you live close by in south slope or sunset park area."
  • "The special takeout deals are not being honoured according to the guy, in the photo, that grunted at me across the counter."
  • "Disappointing! Used to love this place. The calzones are half the size they were."
  • "I ordered one Grandma Pie and it was the worst pizza I have ever eaten in my life, the dough was extremely hard, the sauce was very sour."
  • "Horrible pizza for the second and last time I will be here."
  • "The pizza is really bad :( like 2/10 bad."
  • "It pains me to write such a scathing review of such a long standing pizza place, but I must do as my heart tells me to."

Accessibility and Convenience

Pros:

  • "I usually just go to Luigi's for slices but was so happy to find out that they deliver to my place."
  • "Cash only, but don’t let that stop you!!!"
  • "Make sure you have some cash in pocket because they don't take credit cards."
  • "You can't go wrong with 2.50 for a slice of Brooklyn's finest pizza!"
  • "Love the pizza but going here is a nightmare. Someone takes your order and maybe 20 min later you'll get some food--probably not what you ordered, if anything at all."
  • "Staying nearby as I relocate to LA and I wandered in here by accident/miracle."
  • "This is by far the best pizzeria in the Park Slope / Greenwood Heights area, if not all of Brooklyn."

Cons:

  • "Delivery guy cannot speak English only Spanish leaving me to believe he is one of the recent immigrants."
  • "I live 7 blocks away and sometimes I'm in delivery range sometimes I'm not."
  • "Vincent Mercado needs to be fired. He threatened a fellow military veteran and used racial slurs at a military member."
  • "The delivery guy was very late, to the point where my husband felt like he needed to sit on the stoop in order to see if there were any issues in the street."
  • "It took me almost two hours to get here in bumper to bumper traffic from New Jersey but I would do it again without hesitation."
  • "I walked in to pick up a few slices tonight and the manager promptly yelled at the two employees on-duty like they were less than dirt."
  • "For me, it's pretty simple: if you don't treat your employees with basic respect, I'll head elsewhere."

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