Masala Cafe Chettinad Reviews Summary

Food Quality

Pros:

• "Food is fantastic!! Spicy levels, flavor, quality all are impeccable."
• "All the dishes are delicious, large, and very authentic."
• "Crab Masala is spot on!"
• "The flavor of the food was great, and the 'spicy' was pretty spicy!"
• "Food here is delicious, very close to how I grew up eating in Chennai (5 out of 5)."
• "The taste and quality of the food was really incredible."
• "Each dish is bursting with authentic taste."

Cons:

• "Mutton biryani was more like Donne Biryani rather than what was advertised as Thalapakatti Biryani."
• "I ordered the butter chicken and shrimp. And it was horrible. The worst tasting Indian food ever."
• "The dosa had no flavor, the chutneys had no flavor, the sambar had no flavor, EVEN the masala had no flavor."
• "Corn soup smells and tastes worst."
• "Chicken Lollypop was deep fried & was hard to chew."
• "The paneer had a rubbery texture, and the gravy was overly spiced with masala."
• "The idlis were hard. It seemed like they were a day old and had been reheated."

Service

Pros:

• "The staff is excellent and very accommodating."
• "Very friendly and helpful staff."
• "The servers were very helpful, and the food was served quickly."
• "The service was impeccable, with the staff being knowledgeable and attentive, making our dining experience truly memorable."
• "The service was impeccable, with attentive staff specially Navya ensuring a pleasant atmosphere."
• "Staff is very friendly and suggested best items to try and they were really tasty."
• "The staff were so friendly and so responsive."

Cons:

• "But unfortunately we all had stomach upset right after dining."
• "Poor service. Waited for 45 mins after placing the order."
• "First the server forgot fillings for the dosa and had to see it get cold while we waited for it."
• "Money Wasted."
• "We informed the front staff about the food and they don’t even care and shouting themselves on each other."
• "Service was good as the waiter tried his best to fix things but problem is they don't have a good chef."
• "The waitress should smile more and should show a bit of personality."

Ambience

Pros:

• "The ambience is filled with Vadivel meme references and the staff are very helpful."
• "The ambience was like a small town restaurant in tamilnadu, with tamil posters and tamil programs on TV."
• "The ambience overall is very authentic."
• "From the moment I walked in, I was greeted with warm hospitality and an inviting ambiance."
• "The setting is fantastic such as the tables, decorations, and atmosphere."
• "The restaurant was clean and service was really nice and welcoming."
• "The atmosphere is phenomenal."

Cons:

• "Simple barotta - what can go wrong? It was so HARD and it was also green color which is the first time I have ever seen a barotta on that color."
• "The reason I am giving two stars is because the bathrooms were filthy, my friend who used the mens loo complained about it too."
• "However, my perception quickly changed when I witnessed a rat scurrying across the floor as I was enjoying my meal."
• "Unfortunately, the presence of a cow statue in the restaurant may be perceived as disrespectful by those who follow Hindu beliefs."
• "The presence of a cow statue in the restaurant may be perceived as disrespectful by those who follow Hindu beliefs."
• "Most of the orders are take out due to traffic problems."
• "You need to find street parking."

Value

Pros:

• "Moderately priced."
• "Price is reasonable."
• "Every penny we spent was worth it."
• "The portion size and quantity is perfect."
• "They have a premium pricing when compared to cheap or normal priced/tasting restaurants, but totally worth it."
• "The best food in jersey city don't miss it all the best gobi peper fry clay pot rice and very authentic food and best tast don't miss this place and thay have the best briyani in town visit once and try."
• "The food is fantastic."

Cons:

• "Not worth on the money spent."
• "Will really think several times before dining in here just because of the extra charges."
• "Food is really good, But menu prices vs billed prices are 2$ to 3$ more on each ordered item for newcomers."
• "Overly priced for very mediocre food."
• "Way to rip off people!"
• "The portion is way too small."
• "Quantity was enough for the price but the taste surely a let down."