Blaze Pizza Reviews Summary

Customer Service

Pros:

• "Oz is a pretty funny dude, great service and an incredible atmosphere."
• "This place moves fast, and has excellent service."
• "The service here was excellent and the pizza was very yummy!"
• "Great service love the pizza great quality and taste customer service is very warming and friendly."
• "The staff were exceptionally patient and helpful to a young man who was there for the first time and overwhelmed by the process."
• "Angie, in particular, always greets me by name, and makes sure to always leave a smile on my face."
• "I always receive my delicious pie in a timely manner, and especially enjoy interacting with the personable staff while I wait."

Cons:

• "I would not recommend this location."
• "I waited in line for 20 minutes. No one seemed to care that were was a long line."
• "I often see an employee making crude jokes at a female customer while making pizza."
• "This one Asian girl with heavy makeup came inside after smoking a cigarette... and didn’t even wash her hands in the sink."
• "I always get excellent pizza here! Unfortunately, this is the place where I had the worst customer service experience."
• "The first employee who was organizing the papers was rude."
• "However, the old man with glasses who works at this place is just plain rude."

Food Quality

Pros:

• "The pizza itself is delicious— quality ingredients with plant-based options!"
• "Ms. Gabi prepared the pizzas & Mr. Lawrence cooked them to perfection."
• "Had a great pizza today! I didn’t know what to order and a lovely worker named Amber gave amazing suggestions."
• "Blaze pizza is delicious and pretty quick!"
• "We got the veg out pizza which had generous toppings and a well-fired crust."
• "PIZZA TASTE GREAT ENVIRONMENT IS CLEAN & NICE & WORKERS ARE WELCOMING."
• "The Pizza was great. Fresh dough and toppings."

Cons:

• "Worst place.. they didn’t had onions, garlic and other veggies."
• "The cheesy bread was burnt."
• "Please never buy the blaze high rise crust for an additional $2 it sucks."
• "It Was Double Flames Day in Saturday which Was Great. Though something Is Wrong with the Crust. It Tasted Like Cardboard."
• "Most of the pizzas came out a little bit burnt and everyone said that."
• "The food is usually pretty good but the last few times that I ordered here (through the app), the arugula was yellow."
• "Enjoyed the food, but the sauce they added was not to my tasting. And I discovered half of my pizza burnt."

Staff Behavior

Pros:

• "Oz in crew keep up the good work."
• "Plus he has great customer service."
• "Shoutout to the kind staff, who cheerfully accommodated our request for a cup of hot water!"
• "I love that they are considerate in the small details such as asking do you want a glove change before creating your pizza."
• "Their service is EXCEPTIONAL—thank you Amanda and Jay—and the area is clean and comfortable."
• "Staff was great last night someone named Mia made my pizza with great customer service and Chris always cooks it just right."
• "Always willing to help plus they make sure you leave with a smile."

Cons:

• "very poor service!!! the server Oz very slow and was giving attitude to the other co-works and just making his co-workers pick up his slack."
• "The white tall guy with a nose piercing was just standing in the back literally doing nothing but starring."
• "I was here last night. There was one employee who was so awful that I decided to write this review and I am calling for him to be fired."
• "Worst employees ever!!!"
• "Can sometimes be an annoying place because of the service."
• "I've also seen an employee look at a customer asking for sauce on the side and told her 'you ask for a lot'."
• "There is a really really impolite, impatient, racism and ignorant tall black waiter there."