Pizza Brain Reviews Summary

Category: Pizza restaurant Philadelphia, Pennsylvania

Address: 2313 Frankford Ave, Philadelphia, PA 19125, USA

Phone: +12152912965

Rating: 4.2
based on 188 reviews.

Food Quality

Pros:

  • "The crust is perfectly thin and the sauce is so sweet and light."
  • "Most of their stuff is vegetarian which is awesome."
  • "Pizza is average, definitely not a bad slice."
  • "The pizza is delicious. I usually go for whatever slice they have available that day and the slices are HUGE."
  • "The pizzas are creative and very tasty."
  • "Pizza was fresh, tasty and best eaten hot out the oven to take advantage of all the good flavor."
  • "Absolutely delicious, homemade, fresh ingredient based pizza."

Cons:

  • "Pizzas had too much basil, over-powering the whole pizza taste."
  • "The pizza itself is mediocre, not as amazing as I expected."
  • "The pizza was terrible. Thinner and crunchier than a cracker with hardly any cheese and sauce."
  • "The food was very sub par, no condiments to help the foods taste."
  • "Simply bad pizza. Dough was not crunchy, sauce tasted funky."
  • "Then our pizzas came out way overcooked, dry."
  • "A lil pricey and wasn't as good as I expected."

Customer Service

Pros:

  • "They do have nice staff, which was a plus."
  • "Great experience, great customer service, fairly priced, pretty quick service."
  • "This is the best service that I have ever gotten, anywhere."
  • "Staff was very friendly and accommodating."
  • "The staff is super friendly and the 'museum' decor is both aesthetically on point and surprisingly informational."
  • "The staff are so friendly and we're helpful with making our choice of pizza."
  • "The people were very nice and polite. Great customer service."

Cons:

  • "Some members of the staff have a pretty remarkable capacity for rudeness."
  • "Employees had poor attitudes."
  • "The thing that killed it for me was the staff being obnoxious."
  • "No accountability, lots of stress, lots of follow-up calls with no consequence."
  • "Terrible customer service!!!! Very rude staff, and the management doesn't respond to problems after many emails/calls!"
  • "The guy behind the counter is very rude, without any word at the time I arrive into the store to get my order, plus he forgot to put my root beer soda."
  • "The staff were interested in little more than the conversations we seemed to be interrupting."

Atmosphere & Decor

Pros:

  • "Nice kitschy decor."
  • "Cool and funky atmosphere in a non descript neighborhood."
  • "I enjoyed scanning all the pizza paraphernalia on the walls while I ate."
  • "Definitely stopping in again soon to check out the pizza museum memorabilia."
  • "This place has a super chill atmosphere with monstrous slices of pizza."
  • "The whole place is designed to be a pizza museum with all kinds of neat pizza memorabilia!"
  • "The collection of pizza memorabilia is really cool."

Cons:

  • "While we were eating inside, two men came into the room to exterminate against bugs."
  • "It's advertised as a museum but we were not allowed to view the displays."
  • "Not even close to a museum."
  • "The museum is falling apart and the allure of Little Baby's is gone."
  • "Pizza 'Museum' is a very generous stretch."
  • "It was dusty and none of the decor made any sense."
  • "Very disappointing. Went there for my son's birthday as he is a pizza freak. Totally lame 'museum'."

Value for Money

Pros:

  • "It’s a bit pricey ($18 for 3 slices and a bottled drink) but it worth it."
  • "Order an entire pizza, (which is delicious) and spend the twenty or thirty minutes looking at all of the amazing pizza memorabilia."
  • "Great service and rumors are great pizza!"
  • "Fresh and straight-forward pizza at very reasonable prices for a big slice or an entire pie."
  • "Slices and whole pizzas are more than affordable."
  • "Excellent vegan pizza. Interesting location and absolutely amazing staff. Super friendly. Very positive experience."
  • "Loved my visit to pizza brain!!! My only complaint would be the prices. They are slightly steep. Otherwise it’s such a treat!"

Cons:

  • "It’s a bit pricey but it's a bit of a gourmet experience or treat than a place to stock up."
  • "A plain pizza is a little on the pricey side and I waited an hour and a half for my pie."
  • "The pizza is good and all but it’s not worth 20$ a pie."
  • "We were also shocked at the service charge of $3.75."
  • "$70 for two pizzas."
  • "2 pizzas and 4 waters cost $60."
  • "The prices are outrageously high."

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