ShopRite of Bruckner Blvd Reviews Summary

Category: Grocery store

Address: 1994 Bruckner Blvd, Bronx, NY 10473, USA

Phone: +17187941690

Rating: 4.3
based on 227 reviews.

Customer Service

Pros:

  • "Thomas... took the time to go see if there were more in the storage area of the store."
  • "This was by far one of my best shopping experiences."
  • "Staff is welcoming and professional."
  • "The employees are well mannered and pleasant."
  • "Their customer service definitely 5 stars."
  • "Would I recommend Sandra 100% who was the only person to assist and defend us."
  • "The store reps were extremely helpful, and nice."

Cons:

  • "The older women that’s the manager at the cash register... was very unprofessional and rude."
  • "Ms Briteice was playing to throw food and that’s not correct and that’s not a good customer service."
  • "Asking for help is like pulling teeth."
  • "Horrible Costumer Service. Extremely Rude and obnoxious."
  • "The guy name Elvin that works in the deli department he is rude and doesn't no how to speak to female customers."
  • "They have managers like Suphida, Marvin and Melissa abusing their power."
  • "Rude employees! The associate guiding customers to the next available self checkout lane was so RUDE to an old man waiting to be next on line."

Cleanliness

Pros:

  • "This place was all round good. The location looks clean."
  • "The meats are usually fresh & their deli counter is clean with great fresh cold cuts & breads."
  • "They keep this ShopRite clean."
  • "This one is nice and clean."
  • "The floors are warming. The store is clean and lights are bright."
  • "The place is well-cared for and organized."
  • "The store is very clean."

Cons:

  • "First time getting cold cuts from the deli there and there was a chunk of plastic in my ham."
  • "Dirty isles, machines always down and barely any employees to help you."
  • "There was a strong smell of human fecal matter. It was not spoiled fish or meat."
  • "On my visit, there was trash on the floor, employees walking by it preoccupied with other duties, and not picking up trash."
  • "Dirty and unorganized."
  • "The ordering system for the deli is usually down."
  • "Bakery had no apple pies 2 days before Christmas after saying they would."

Pricing

Pros:

  • "Competitive pricing."
  • "Eggs and organic bananas were at a low price."
  • "It also has great prices for certain items."
  • "Their prices are the best compare to other supermarkets within a ten block radius!"
  • "Awesome prices."
  • "Prices here aren't that bad either."
  • "Stock with enough food for everyone, never a shortage and prices are fair no price gouging."

Cons:

  • "Instead of being charged $1.99 for each cereal I was charged full price which was about $5 a box."
  • "Well this supermarket Shoprite, when they opened for the first time they had some very good prices on all items for the neighborhood they are situated at, then after 3 months from the grand opening they're killing us with high up prices on everything."
  • "Their prices, however, are through the roof!"
  • "I noticed the sale prices at this Shoprite differ from others. They are MORE expensive."
  • "I really don't like shopping there cause the prices are too high."
  • "Produce section is very good but pricey compared to other local supermarkets."
  • "I have to say the pricing is getting out of hand."

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