Jahnle Eye Associates Reviews Summary

Doctor's Performance

Pros:

• "Dr. Jahnle is not only very experienced and highly competent in his field, he is also kind and compassionate."
• "Dr Jahnle performed a very thorough exam and told me my eyes were very healthy."
• "Dr. Jahnle explains everything, answers all questions in a way you can understand and takes his time."
• "Dr. Kelly Krespan is professional, very easy to talk with, knowledgeable and a pleasure to have as a doctor."
• "Dr. Pasion is very detailed and thorough she really cares about her patients."
• "Dr Richard Jahnle is the best ophthalmologist in the region."
• "Dr. Viloria is one of my favorite optometrists! She is excellent at what she does and takes excellent care of my eyes."

Cons:

• "Ophthalmologist side ok, but assistant touched my face without gloves."
• "Young woman doctor came in, never said her name, started doing tests with equipment, did not ask me any questions, and said my vision is fine but that I have dry eye and need moisturizing drops."
• "Maybe she was having a bad day but I came in and I had pink eye in both eyes and was not willing to help."
• "Dr Erika Saucedo and her staff could NOT BE BOTHERED WITH US."
• "Doctor was fine, but they always screw up my insurance and tell me the contacts aren't covered."
• "I paid 50 bucks for less than 7 minutes with Jahnle and he said as he walked in the door saying he can't help me."
• "First time I went, waited an hour and a half to be seen."

Staff and Service

Pros:

• "The staff is efficient and friendly."
• "Staff in both offices are friendly, seem to be happy every time I go."
• "The staff has always been cheerful and accommodating."
• "Medical assistants were very professional and friendly."
• "All of the staff at Jahnle Eye are always friendly and professional."
• "The staff took great care of me."
• "The staff and techs were delightful."

Cons:

• "Worst front desk staff ever. Rude, unwilling to help and difficult."
• "Every question we tried to ask, she would cut us off."
• "They started the appointment 40 minutes late, and then rushed through the entire thing."
• "Horrible service. Called for an appt after not seeing an eye doctor for over two years and when I get here they tell me I am only getting a medical exam."
• "This place does not care about its patients they just care about getting your money."
• "0 stars would not recommend and will never go back."
• "Probably last time for me to go to this office."

Facility and Efficiency

Pros:

• "The place is always clean!"
• "Top notch organization. I appreciate the communication via email and text."
• "It is a busy place but very efficient, professional, and friendly throughout."
• "The office is beautiful and smelled amazing!"
• "Everything was clean and the pencils were separated between clean and used."
• "The facility was very clean and very comfortable."
• "Good looking building."

Cons:

• "Horrible experience. First time I went, waited an hour and a half to be seen."
• "There have been a couple of occasions where things seemed a little disorganized with the scheduling and wait time for appointments."
• "Don't recommend ordering glasses from them, since even after confirming my phone number with the sales person, they decided to call and leave a message with a random number."
• "They charge $50 to image the back of your eye vs traditional eye dilation."
• "Then I was told I needed to be fitted for contacts even though I’ve been wearing the same contacts for years."
• "I took two stars off because they stopped accepting my VBA insurance for regular eye exams."
• "Attractive office space."