The Ridge Diner Reviews Summary

Food Quality

Pros:

• "The grilled cheese and fries were very good, chicken fingers were good."
• "Corned beef hash was delicious....made from restaurant-made corned beef."
• "Hot wings (Buffalo) was outstanding."
• "Great breakfast menu, good wraps and sandwiches."
• "Best item is their cheesecake which has been consistently the best for over 45 years."
• "The food was excellent!!"
• "Best bacon, eggs and coffee around!"

Cons:

• "The place is a absolute joke and should be shot down the food is greasy and nasty completely disrespectful servers and food is very greasy and undercooked!"
• "The food was mostly good."
• "I got the cheeseburger deluxe there was nothing Deluxe about it bread was dry and falling apart Burger was small and burnt barely any french fries on plate."
• "The seasoned fries are just curly fries and I was disappointed since half of them were tiny, inedible pieces of fried to a crisp fry."
• "The absolute quality of food and its preparations are not up to par."
• "The food was bland and average at best."
• "The fish sandwich was literally a piece of overfried fish (think fish jerky) on two pieces of bread."

Service

Pros:

• "Always reliable with a huge selection and friendly staff. Nice baked goods......you know - it's a diner!"
• "Friendly fast service with good food and value for the money."
• "Nice, classic family-owned feel."
• "The service was great and our waiter was very attentive and personable."
• "The staff was friendly on a very busy day and we were comfortable in our booth."
• "Service was fast and correct."
• "Kind, caring, the waiter was fantastic and continuously checked on us to see if we needed anything else."

Cons:

• "They came across as very prejudice."
• "People go to diners for good food, fast. This place has neither. Rude hostess and inattentive waitress."
• "The waitress was very impatient and looked displeased."
• "The waitress straight up ignored us on a few occasions."
• "None of the staff was particularly friendly, and they were all coughing and sneezing around guests eating without covering their coughs/sneezes."
• "Server Mirin has the worst customer service EVER she looks at you in disgust every time she walks by your table."
• "The waitress was RATHER HORRIBLE!!!!"

Ambiance and Cleanliness

Pros:

• "Awesome sandwiches and pickles, nice interior and pleasant crowd."
• "The atmosphere inside as well as the diners outside was upbeat, positive and a good feeling."
• "It's the real deal not fancy but cozy. Thats the way it should be."
• "Nice little cozy family owned diner, fast service, and very clean."
• "The restaurant is clean, and it has a cozy diner atmosphere."
• "Booth was comfortable, decor a bit dated but clean and the service was attentive."
• "Great place for all to sit, relax, enjoy and laugh."

Cons:

• "The diner is in great need of a renovation. Looks old and tired."
• "The diner is considerably run down looking."
• "The place looks nice from the outside but is super run down inside, rips and tears in the seats, torn wallpaper, dusty everywhere etc."
• "Seats were ripped and just had black tape over the booth seats."
• "The booths were showing their age and the home-made partitions they had put up between booths for Covid detracted from the look of the diner."
• "It is a bit run-down and not particularly tidy, either."
• "Place is falling apart! Not only the building and their disgusting ceilings with dirty exposed pipes but the service was horrible."

Value

Pros:

• "Mother's Day the busiest breakfast of the year. This spot had great food, great service and was quick all considering it was packed with a line out the door."
• "Is like going to your own family's table. Always great food. Smiling faces. Gotta love how they make you feel welcomed."
• "Always seem to get you a table fast no matter what time of day or how busy they may be."
• "Prices are very reasonable."
• "Food is great, can be pricey but they serve quality breakfast, lunch and dinner."
• "Price target the best for daily specials."
• "The best local diner by far... Great daily dinner specials that include an open salad bar... Overall you can count on great food and service."

Cons:

• "And way way too much salt in everything!"
• "Typical diner food, with nothing special."
• "The burger was tasteless, so thank God for ketchup."
• "Overpriced, bland, cooked horribly, don’t recommend going here."
• "Almost 20 dollars for one meal that I would never eat again."
• "Very good but pricey."
• "I ordered two pastrami and cheese sandwiches and was charged over $30."