"The staff were very attentive, polite, and professional."
"The servers were attentive and friendly."
"Our waiter was extremely helpful and friendly."
"Our server was Kristen and she was awesome. I wish every server at every restaurant was like Kristen."
"Our server was friendly and very informative."
Cons:
"the bar service, for our drinks was awful! We waited at least a half hour."
"Good food...terrible service. Our waitress was super rude and not interested in being attentive."
"Service isn’t great, food’s not that good either."
"We asked for ranch twice and it’s like the waitress completely forgot."
"The managers were kind of rude and I heard that they treat their staff horribly."
"When my friend tried to send back her meal because she did not like it... we received an attitude from the server."
"Our waitress seemed frustrated on the fact that we weren't ordering food and decided to vocalize that with us in a rather snotty way."
Food Quality
Pros:
"The food is always top notch."
"Best fried pickles I have ever tasted."
"The food is very good and the service at the bar is fine."
"We had a variety of tasty foods that we all shared."
"The grilled cheese brisket. It was so delicious and gigantic!"
"Their food is amazing, and their weekly specials are always a welcome addition to an already delicious menu."
"The crab dip was excellent and the fried chicken sandwich was full of flavor."
Cons:
"Our fries were burnt. I mean every last one of them."
"Both dishes had little to no taste and needed salt desperately."
"the pizzas I’ve had in the new location are disappointing."
"A year ago I would have given 5 stars, but food seems to have gone down hill."
"The food was absolutely awful but I am giving this place 2 stars because of the customer service (except the hostess)."
"Had burger that tasted like it was cooked on a dirty grill....hard to describe but inedible. Lobster mac way too rich."
"The food was generally terrible."
Atmosphere
Pros:
"The atmosphere was amazing, warm, and cozy."
"The restaurant inhabits the space of an old bank! The decor was amazing, and there was even an installation of live moss on a wall."
"The atmosphere is fantastic! I really love how beautiful it is inside of this place."
"The food is really wonderful here, there is a very lively and upbeat vibe going on."
"We absolutely LOVE Brick & Brew!!"
"The atmosphere/ambiance was even better."
"Atmosphere is beautiful."
Cons:
"The new decor is also offputting: it’s flamboyantly suburb princess with royal purple velvet couches and ‘distressed’ rococo mirrors."
"Rustic decor comes off a bit dirty. Exposed wiring and claustrophobic seating detract slightly."
"It is very noisy but then again it's by eating in a bar. It has odd decorations like moss growing all over the ceiling and walls."
"The facility is deafening! We could barely hold a conversation."
"Not a very comfortable atmosphere."
"We were told there were 2 parties ahead of us, 45mins and 5 parties we were still standing in the isle. No waiting area minimal seating for parties of 2."
"Place was filthy(keep the place dark for a reason) Silverware had dried up food. Lots of bugs everywhere. Sticky chairs and tables."
Drinks
Pros:
"Drinks are still good but taste like they are shorting the alcohol a little."
"The drinks were really good as well. They did exactly what they wanted them to do."
"Great cocktails! The watermelon margarita was flavorful and delicious."
"The drinks are the best around."
"He recommended a local brew and also made some spectacular mixed drinks."
"Cocktails were delicious, great beers, good food and lots of great options for vegetarians."
"Their signature cocktails are excellent and the food never disappoints!"
Cons:
"The Moscow Mule is a sugary mess that does not do the ginger and lime justice."
"The female bartender making fun of guests to the male bartender. She was not professional at all."
"The whiskey sour was also great with the blood orange rooibos tea infused bourbon."
"The Pineapple Margarita had no taste of pineapple at all."
"The cocktails are decent. The Smokey Village and Marylin Monroe were good. Although the first one was not smokey."
"We ordered a whiskey sour and it was made with bourbon and blood orange and it was very bitter and not good."
"Strawberry Field just tasted like Strawberry syrup and vodka only."