Trader Joe's Reviews Summary

Category: Grocery store Paramus, New Jersey

Address: 404 NJ-17, Paramus, NJ 07652, USA

Phone: +12012659624

Rating: 4.6
based on 283 reviews.

Customer Service

Pros:

  • "The staff are always friendly."
  • "The customer service is always great."
  • "The employees are very helpful when asked question and will bring u to what u are looking for."
  • "The MOST pleasant and helpful staff I have ever encountered in any retail environment."
  • "Everyone that works at the RT. 17 location are all friendly and extremely helpful."
  • "Wonderful cashier!!! She was so patient and kind."
  • "Lovely conversation and amazing customer service."

Cons:

  • "While some are very friendly and helpful, others have unprofessional attitudes and at times nasty."
  • "I normally like this Trader Joe’s however last time I came here I had a dark haired cashier named Corette that did not bag my groceries for me."
  • "I'm not certain who does the hiring here but they need to train their staff in customer service."
  • "Had a very bad experience with a cashier. She was extremely rude and unprofessional."
  • "Leslie Sabin is the store captain here. She has the worst attitude and should be working at the DMV."
  • "The staff tends to cold, unfriendly, and they always look tired and never seem to want to help you with your needs."
  • "I find staff to be snobbish in the most polite way possible."

Parking

Pros:

  • "Conveniently located, ample of parking space."
  • "Plenty of parking spaces and convenient entrance and exit out of the parking lot."
  • "Plenty of parking considering we just had some snow."
  • "It has lots of parking as it shares the lot with a Home Sense."
  • "Went to the Paramus location and it was twice the size of all the others I've been to. Ample parking."
  • "Easy to access from 17 and from Midland and easy to park as well..!!"
  • "Lots of parking space."

Cons:

  • "I was shopping here late Saturday night and got my phone pickpocketed out of my jacket while I was in the frozen aisle."
  • "They're parking lot is like a bumper car zone."
  • "The parking lot can get a bit congested."
  • "Parking: -99 stars."
  • "Parking feels like sitting in rush hour traffic even early morning and late evening."
  • "The parking lot is so overcrowded."
  • "Parking lot is always a bit chaotic so be cautious as cars drive fast in the lot."

Product Availability and Variety

Pros:

  • "Their prices are great and the variety of options makes you keep coming back."
  • "Love their Masala Berger and Corn salsa as well as curly potato fries..!!"
  • "They have healthy snacks that taste amazing at an affordable price."
  • "They have many different and interesting things. Lots of options."
  • "A bunch of interesting seasonal items, organics, surprisingly good meat cuts, and perhaps the best frozen food section you'll find anywhere."
  • "The frozen items they have are not things you’ll find elsewhere."
  • "Unbeatable variety for a small store."

Cons:

  • "They have discontinued the sugar-free chocolate I have been purchasing for years."
  • "They are selling unfresh meat recently!!! Be caution!!!"
  • "They are not as stocked as they use to be and a lot of the products aren't being sold by them anymore."
  • "The only thing that irritates me is when they are out of stock."
  • "Trying to park is a nightmare and they can’t keep up with demand of products."
  • "Only issue is store is frequently out of certain products."
  • "However, this is a high traffic store and things tend to run out if you arrive later in the day."

Store Cleanliness and Layout

Pros:

  • "I love this trader Joes specially because is always very organized and clean."
  • "Very clean and organized. There is an employee standing in front cleaning all the carts."
  • "It's always well stocked and now that it has expanded to the space that was office max can't wait to see what else they bring."
  • "Always a wonderful experience when shopping here, staff is friendly and efficient, produce is always fresh and their gluten free options are awesome."
  • "The store itself is very nice. Clean and friendly staff(mostly)."
  • "Clean, spacious store with quality products at excellent prices."
  • "The store is ALWAYS clean, organized and well stocked."

Cons:

  • "Store was average, not that clean and I passed several workers stacking out product, but nobody acknowledge me."
  • "It’s just never as clean as the other ones."
  • "The store was not crowded and had good handling for Covid."
  • "Out of all the Trader Joe’s stores I frequent, this is my least favorite."
  • "The store seems too small for their volume of customers, lots of cart traffic in the store."
  • "All good things aside, the parking lot is HORRENDOUS."
  • "The parking lot, however, didn't expand and became an absolute nightmare on Fridays and weekends."

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