ShopRite of Paramus Reviews Summary

Store Cleanliness and Layout

Pros:

• "The store is great price wise it the best from any other stores around it's very very clean which that's a plus."
• "This shop is much cleaner than in Hoboken."
• "It's okay I prefer the Rochelle park or Fairlawn shoprite ... the only thing, this one looks newer on the inside and has a nicer looking produce/bakery/deli section."
• "The display of the store goods is always straight and in good order."
• "The aisles all have what you need in a particular order.. one where you don't need assistance looking for everything."
• "Big produce section with good quality."
• "Very clean a very large selection."

Cons:

• "It gets crowded in the aisles and can be tough to move around."
• "This place, from the drive to the parking lot to the tunnel in and out of the store to the milk being ridiculously far from the entrance to the crowded aisles, is stressful."
• "The Paramus store is poorly managed, and in the produce section, items often are placed over the wrong price signs."

Customer Service

Pros:

• "Found employees very willing to help find what I was looking for, as this was the first time I have ever been to this Shop Rite."
• "People who work there are extremely nice and helpful."
• "The cashier was very kind."
• "The personnel is friendly and willing to help."
• "Customer service goes above and beyond to help, electronically illiterate customers."

Cons:

• "Very poor customer service and respect for the customer."
• "What terrible customer service. The less time I spend in the place the better."
• "Some workers are really oblivious don't know where anything is never want to help and barely wanna do their job."
• "Absolutely the worst shopping experience ever no one on floor knows where anything is....get to front to check out and gets worse no leadership on front end or by management getting lines checked out ..."
• "Terrible appy dept.Asked about a product and was told no,Just like that.I then asked when they expected to have it again and the guy just said.I don’t know,With an attitude like I was bothering him."

Checkout Experience

Pros:

• "The store is staffed well, and checkout is quick."
• "Check out lines always move quick never online for more than 10 min."
• "They did an incredible job. The line moved quickly and efficiently."
• "Usually many cashiers so u don't wait too long to check out."
• "They had an ingenious idea to have one line and staff members at the front of the store directing you to a cash register."

Cons:

• "Checking out is a pain as they never have enough registers open and always a wait."
• "The check out lines seem kind of narrow."
• "The waiting time to checkout is usually pretty fast."
• "You have to watch and make sure the cashiers charge you the right advertise price on sale items."
• "I was checking out and felt very ill. I asked the cashier to help me bag and was told 'this is a 'non-bagging' store'."

Product Selection and Quality

Pros:

• "Great Shoppe Rite for kosher foods, and fine foods."
• "It is a large store with tons of variety."
• "A great selection of meats, baked goods, and cheeses."
• "Love the large variety of vegan meat and dairy free options."
• "They carry a lot of ethnic foods."
• "They have a great assortment in the produce aisle."
• "Great food selection as compared to Acme and other smaller local Shop Rites."

Cons:

• "If your so worried about bio-degradable products, why do you sell plastic diapers?"
• "Good options and great prices but their fruits and vegetables are no good."
• "The store has a good meat section, but their fish section is a hit or miss."
• "I had to come back ones to return fish that was spoiled."
• "Their fish department reeks to high heaven!"
• "When I got home my son noticed a few small holes in the bag, when I opened the bag I realized that the hotdog buns had rat bite marks all over them.... I was so mortified that I threw out all the bread."

Accessibility and Convenience

Pros:

• "It could be easily accessed from Route 4 (either East or West), and very close to Route 17."
• "This Shop Rite is easily accessible with more than ample parking."
• "Nice large store where staff are available from the parking lot thru check out."

Cons:

• "Their only disadvantage is, that they do not have covered parking."
• "The parking lot is a nightmare."
• "Parking may become limited before any major holiday."
• "Good luck getting there through all the traffic."