"Everyone is courteous, pleasant, friendly, and professional."
"Friendly and helpful staff, great vehicle maintenance, never any kind of upselling."
"Courtney was knowledgeable, courteous, and efficient."
"The service was fantastic the representative Norman was courteous and accommodated all my questions."
"The customer service is excellent. Tony is great to work with."
"Service from Toyota World of Clinton was great."
"Always excellent service experience."
Cons:
"Are all dealerships this untrustworthy?"
"The finance guy Michael (a total worm) sent in the sales manager Julie who was totally unprofessional with a poor attitude."
"They were VERY pushy to my parents but especially could not answer their car questions."
"Incredibly poor service and lack of professionalism."
"Unfortunately, this was a poor experience at the Clinton dealership."
"The salesman was not available... The replacement salesman seemed distracted."
"Faulty repair service: Had my car serviced here a few months ago... Now a few months later, my car was in the body shop getting fixed due to someone hitting my car, they let me know it's leaking transmission fluid where the drain plug is."
Sales Experience
Pros:
"The whole car buying experience was terrific."
"He was helpful every step of the way and made trading in my old car for an upgraded model a breeze."
"I'm giving Toyota World of Clinton 5 stars for giving me a great deal on a great car with no hassle."
"Doug Muller was WONDERFUL to work with from start to finish- he is very knowledgeable, patient, and did a great job helping me to purchase my first car, a Toyota Camry."
"Great customer service! Jonathan was our sale person, he was honest and kind and resourceful, helped us get our new TRD out within 3 hours!"
"I had the best buying experience !! John my sales person was great to work with."
"In and out in less than an hour, have never had a better car buying experience."
Cons:
"DONT BUY HERE!!!!!"
"No explanation, no apology, just the line about ‘having a comparable model coming in soon.’"
"After 5 months of deception and dishonesty from a different dealership in NJ, we were forced to back out of a 'deal'."
"They pretty much stole $800 from me and I can't imagine whatever else just a heads up."
"In all honesty, would not recommend Toyota World of Clinton to my worst foe and would highly recommend car seekers look elsewhere if they want proper service from a trustworthy dealership."
"They're fake friendly and treat being there like the world's most dreaded experience, which is fair work can be long and grueling, but they just make you feel like a nuisance and pressure you into buying the most expensive thing on the lot and get you to leave and get their commission."
"After having negotiated for 2 days... we were completely floored when we were informed the car had been sold!"
Facility & Amenities
Pros:
"The waiting area was spacious, clean & comfortable."
"Went there for an inspection of my air bag harness recall they said I could wait only took about 45 minutes service people are friendly and polite."
"The coffee machine has a good selection of coffees and the wait time is not so bad."
Cons:
"His suggestion…there needs to be magazines to read! He does not use a cell phone to read and scroll on."