"They sell a whole lot more than just chicken you can get just about anything you want here at a very reasonable price."
"Best menu items were the hush puppies and the fried Oreos."
"Many menu items are overly sweet."
"What I feel really sets Colbie’s apart are the sides. There is no other fast food where you can you get sweet corn bread or cinnamon apples."
"A different menu from most fast food."
Cons:
"The menu is too extensive. You need to perfect the items you offer before you sell them to customers."
"Many menu items are overly sweet."
"The chicken was too sweet to the point it was gross."
"The Chicken- ehh. Not too great. Too sweet for our liking and lost the whole savory goodness we all look forward to with Fried Chicken."
"The breading has absolutely no taste at all."
"The chicken sandwich had very little flavor like no love in its design."
"Definitely wasn’t cooked to order, not crispy, and sweet for no reason!!"
Food Quality
Pros:
"The food that we had tasted good."
"Fries - AMAZING! The best fries! Fried Oreos - GUILTFULLY DELICIOUS!"
"Sweet potato frys are awesome and the peach tea has real peach flavor."
"The fries were cooked just right, the original nuggets were banging, as well as the chicken strips."
"Chicken was very excellent."
"The chicken tenders were very delicious. They were hot and crispy."
"Food was AMAZING. had the Southern Charm sandwich... chicken was crispy, full of bacon sauce was the perfect accompaniment to the chicken... the spice was just right...."
Cons:
"Everything was very bland / tasteless."
"Food is way to expensive, and the taste is horrible. To get a combo is $3.50 more bringing your meal anywhere from $9-11."
"I don't know if it was the breading but it was way too spicy, mac and cheese not so great."
"The chicken wasn’t crispy, just soggy."
"The breading.....it's just too thick and kind of sweet."
"The chicken was over fried, too dark burnt on the edges."
"The chicken was flavorless."
Service
Pros:
"Great friendly and patient staff in the drive thru dealing with all those people!"
"All of the staff was very polite and everyone within the building looked busy."
"Service was friendly."
"Customer service is on point (the managers too!) and Caden really went above and beyond to make sure our order was perfect this last time."
"The drive thru employees being polite and fast when taking and giving the order."
"Staff was incredibly friendly, we had our puppy with us and they even gave her treats!"
"The staff are welcoming and friendly and patient."
Cons:
"It's just too expensive to recommend."
"The staff is very friendly but not organized, maybe because they're new."
"Extremely overpriced for fast food."
"Lady on the speaker was RUDE. She wanted to rush us with our order even though we weren’t going to be moving forward anytime soon."
"The employees are very sweet but management needs to do something about the freshness of the products and cleanliness of this place."
"Disappointed in how I can’t add food onto my order at the payment window, like you can do at every other restaurant."
"Customer service attitude can definitely be improved in the drive thru."
Price
Pros:
"$12 for a chicken sandwich meal with sweet potato fries and a drink. Nothing too aggressive and I'm cheap."
"Went early and only waited an hour. Went by quickly."
"Prices were reasonable."
"For the amount of food I bought, it was priced beautifully. Very affordable."
"The first thing we noticed was that everything was a lot cheaper than we thought it was going to be."
"The prices are like a dollar more than McDonald’s, and they give you larger portions, too."
"Inexpensive and good food, milkshakes, and more."
Cons:
"It's just too expensive to recommend."
"Food is way to expensive, and the taste is horrible. To get a combo is $3.50 more bringing your meal anywhere from $9-11."
"Extremely overpriced for fast food."
"We were paying $42 for three 5 piece chicken meals."
"14.00 for a chicken sandwich, fries and a drink is a lot of money and for that it should be perfect every time and it is not."
"It felt way too expensive for fast food."
"They've become incredibly overpriced for the portion sizes they serve."
Ambiance
Pros:
"The location was very clean and well maintained."
"I absolutely loved the greeting 'welcome home' as soon as we got to the front to order."
"The decor is heavily inspired by the farmhouse style."
"This is a cool place. The way it looks and the staff is pleasant."
"Stopped by for the first time today. The restaurant looked very clean."
"An excellent dining experience!💕"
"Fun, relaxed atmosphere."
Cons:
"I gave atmosphere 3 stars for no trash cans near order line or at exit vestibule and lack of music."
"Didn't do it for me at all. Would not recommend or revisit."
"But dining area closes at 2 pm (that was the only drawback)."
"The atmosphere seemed like it was not sure if it wanted to be roadhouse, or an industrialized country grandma kitchen."
"Coming from someone from the south, there is nothing southern about this restaurant."
"The place is always clean and playing country music."