Sonic Drive-In Reviews Summary

Food Quality

Pros:

• "Sonic has a wide variety of food and drinks. Burgers are above average and the tots are amazing."
• "I love sonic good fresh food awesome for there chilli dogs and hotdogs with is my favorite."
• "The cheeseburgers were hot, the Oreo blast and milkshakes were thick and very good."
• "The food was good, but it took a few minutes to get it at the drive thru. It was nice and hot and definitely freshly made, so it was worth the extra minute or two."
• "The double chocolate shake and double bacon cheese burger were hot and tasty."

Cons:

• "Food cold and old food is as bad as it gets."
• "The food was aweful, the chicken was mostly breading."
• "The popcorn chicken was 90% breading— there was maybe 3-5 good pieces."
• "Had the chicken bbq. It was ok, meat was not all white. Not that it matters but dont say all white meat if you know it comes from a freezer."
• "Food was cold and very greasy like they refried it."

Service

Pros:

• "Always polite friendly staff."
• "The cashier was friendly, his uniform spotless, and for all his speed, he did not act like he was hurrying."
• "Staff there definitely seem to have a good system."
• "Even though they were short-staffed he was waited on quickly."
• "Service was excellent and friendly but the table was extremely dirty."

Cons:

• "Waited in the drive thru line for 25+ mins, got to the order speaker and was told they were closed."
• "Absolutely terrible. Do not go here. Employees have no respect, don’t know how to take orders properly."
• "The manager is highly unprofessional screaming and threatening jobs in front of all the patrons."
• "Horrible Customer service, I asked for one second while I picked out my drink flavor and was told 'if you don’t know what you want to order you need to pull to the side.'"
• "The employees are very rude here."

Order Accuracy

Pros:

• "So I ordered on Grubhub in which I thought that was cool due to the fact that I was hungry and at work and I couldn't go to the drive thru."
• "My order was correct. That was a swell bonus!"