"Great customer service. The gentleman taking my order was so polite and patience when ordering. I felt I was in another restaurant."
"Staff is very pleasant even under the pressure during Covid restrictions, traffic backups due to all the construction going on around there."
"Not sure of her name but the woman at the drive thru window that has been there since the 80s is still the friendliest and nicest face you could hope to have greet you!! Customer service with a genuine smile."
"The people who work here are so pleasant! They all have excellent manners and always repeat my order back to me."
Cons:
"Im warning don't go here don't very poor customer service the manager is terrible she is very disrespectful she doesn't care about anything."
"Incredibly slow and rude service. Have had orders wrong on 5 separate occasions on small orders none the less."
"One person was nice and he was delivering my order nicely, but the other one with long hair was so rude, unprofessional, mean and very disrespectful to me."
"Three stars simply bc the person at the drive thru was not only rude but just annoyed for no reason."
"The lady at register was unhappy to serve directly to the table so start screaming my name in counter instead of serve on table."
"The worker gave me an attitude and even yelled at mom."
"The lady who took our order was extremely rude and had a massive attitude."
Food Quality
Pros:
"The food is okay for what you expect for fast food."
"Especially the fries."
"Fries were great and nuggets were very good."
"Food is always at a higher standard than I expect McDonald's food to be."
"🍎 🍏 I only ordered the Apple Pie 🥧 but ooooeeeey gooey was it superb."
Cons:
"I recently had a disappointing experience with McDonald's. Despite spending $26 on dinner for my family, the restaurant was extremely stingy with their sauces."
"Horrible experience. Got home to find my order a disaster."
"Order was wrong and refused to fix it."
"2 cheeseburgers and fries with chicken nuggets. Fries were great and nuggets were very good but the cheeseburger were like hockey pucks."
"I received a very disappointing experience."
"Worst visit to a MacDonald's ever! Manager was clueless and could barely speak English."
"Pretty good food… Just needs work on customer service."
Cleanliness & Maintenance
Pros:
"The staff is nice and the inside is very well maintained."
Cons:
"Bathrooms desperately need a remodel as they look the same way for the last 10 years."
"Terrible.......sloppy inside......dirty floor behind counter area near kitchen. Liquid spillage on floor behind counter."
"Finally, this place is very unhygienic. At the window there was a woman without a mask which of course is not good because of the COVID-19."
"The bathrooms had music BLARING, like club volumes."
"They didn't spend any time remodeling the terrible bathrooms and I have now remove the soda machine on the floor for customers."
Convenience & Accessibility
Pros:
"Probably one of the most popular McDonald's on a NJ highway. 24 hour ones are uncommon to find, but they are a gem."
"The Wi-Fi is great and the workers are fine."
"There are a good amount of outlets if you need a charge and there are multiple lines and kiosks to handle line flows."
"The parking lot here usually has enough spaces available which is good if you want to eat in or park your car after the drive-thru."
Cons:
"I’ve been waited 30 minutes to pick up my order."
"I pulled up to the drive through around 4am and no one assisted me."
"How do they hear 3 drinks when I said 4 drinks, then not want to add it because they can't take orders at the window of the drive through."
"The drive through line can get a bit long at peak times."
Management & Staff
Pros:
"Best McDonald's! I love this place! The service is great. Whenever I get a Double-Quarter Pounder meal, it's always amazing."
"Location is always busy and the employees are always actively working."
"Guy on register quickly help me to place my custom request and able to make everything ready at my prefer time."
Cons:
"Worst mcdonalds ever. The manager JOSHUA was the worst manager I have ever seen."
"Manager CORONA is extremely rude and disrespectful!"
"There are not many staff members. Everything has to be done through the Kiosk and sometimes it's very hard for my parents to understand the Technology."