McDonald's Reviews Summary

Cleanliness

Pros:

• "The place is clean and food is fresh, big parking lot."
• "This McDonalds made major improvements after their renovation..."
• "They renovated and its really nice and clean now."
• "Beautifully configured dinning area with open, bright and spacious seating."

Cons:

• "This McDonald’s is one of the dirtiest, most disgusting places I’ve very been too."
• "There’s flies inside, the seats and tables are dirty."
• "Place Is Always Dirty."
• "This place need serious management action, Unclean table, dirty floor, dirty appliances back the counter, broke restroom."
• "And their new floors were sticky and filthy."
• "Garbage was on the tables and floors, and not one worker would clean it."
• "Very Unsanitary Bathrooms."

Service

Pros:

• "It's amazing how these guys and girls(mainly) work!!"
• "I'm giving this McDonald's 5 stars because I was in the restaurant when a young man...went to manager and told him he dropped his sandwich. The manager without hesitation gave him a new one."
• "The staff is very friendly and attentive and helpful."
• "I went in with my family last week, Kaelly took my order, she was super sweet, nice and attentive and was quick as well such a nice girl her customer service was top notch."
• "The staff was super friendly and fast."
• "I don't know what got into this crew, but today they were ON FIRE... Whatever process they had going today was very smooth and it was all correct."
• "Friendly and helpful staff that assists when needed."

Cons:

• "Horrible service never have I waited so long for just my order to be taken."
• "The staff was very nasty when I asked them to give me one minute because I was ordering through the app and my phone was on slow."
• "Consistently lousy customer service through grubhub delivery! Always items missing from my orders."
• "Their service is soooo bad. I'm so upset I paid for four hash browns and they just packed two."
• "The manager was very rude and yelling at me because I was letting people in through the back door near the drive thru..."
• "Trying to order inside is near impossible the kiosks are always down and never someone at the counter."
• "Terrible service these workers can't seem to make anything right."

Food Quality

Pros:

• "The food, was fresh and exactly what you'd expect from Mickey D's."
• "Food was hot and fresh."
• "The food was amazing."
• "Legit the best McDonald's I ever been to before... the food is always delicious and fresh over here."
• "Bought the new Travis scott burger. Yum."
• "The food is delivered fresh and warm most of the time, which wasn't the case before."
• "I just ordered my meal for delivery through Uber... I ordered a number one value meal and I have to say whoever made my big Mac definitely did it out of love that thing was so perfectly stacked, the buns, everything looked good enough for a picture..."