"The staff has been with them for years and Terri and George are great. From there first visits to the very last they have treated all my animals with compassion and care."
"The staff at the front desk are also very nice."
"Dr. Trail and staff seem to value my time as much as their own."
"It is a real pleasure also to deal with Dr. Trails' receptionists, nurses and other office staff, they are always greeting the clients with a warm and friendly welcome."
"Very friendly staff. Definitely animal lovers."
"The entire staff at Gloucester County Animal Hospital are friendly, knowledgeable, and most importantly animals lovers!"
"Everyone in the office is always so sweet and upbeat."
Cons:
"Firstly, they were wrong, second, I told them I have a dying animal and they said all they could do was scan them for a microchip."
"I would never take another one of my animals there."
"Very unhappy and will be looking for another vet."
"I took my dog here and the doctor didn't even touch him."
"Also when I picked up Rimadyl, the last 2 times it was the wrong size for my dog."
"I called multiple times to speak with the manager and was told she wasn't available and a third time she wasn't in that day."
"I'm not sure what has happened in the last few months but the quality of service has changed."
Facility
Pros:
"The office is spotless, welcoming and enough room for many animals in the waiting area."
"The inside is adorable and has a separate waiting area for cats and dogs which we love."
"The facility is very clean, organized and professional!"
"Recently remodeled and looks great."
"The facility is big, beautiful and state of the art."
"This office is clean, and beautiful."
"The vet office was being updated which did not bother my dog but could have bothered others."
Cons:
"The only complaint I have is that it was a bit pricey."
"I ordered Heartworm medicine on their website and the time it took to approve and receive it was over a month."
"During my last visit... I was charged $91 plus tax for 2 medications to treat the hotspot."
Compassion and Care
Pros:
"Having never been to this office we were in need to have our very very sick 5 pound yorkie seen... Dr. Trail just confirmed what we knew had to be done and he was so kind and compassionate."
"Very importantly, they are most sympathetic and realistically kind, when it comes the time to say goodbye to a beloved pet, going over the 'Rainbow Bridge.'"
"Dr. Trail was really helpful and we didn’t feel rushed at all, he explained everything and answered all of our questions."
"Gloucester County Animal Docs and Staff were truly kind, empathetic and showed us they knew our deep pain."
"They’re great with the pets and treat them with loving kindness and care."
"They love the animals they care for as well as their owners."
"They are very kind and compassionate people and are so loving and gentle with everyone."