Clark Animal Hospital Reviews Summary

Staff and Service

Pros:

• "The vet and techs were extremely helpful & asked great questions."
• "The staff have been very welcoming, organized, and professional."
• "They always call a few days after treatment to check how my dog is doing which I really appreciate."
• "The vets and their staff are caring and compassionate."
• "All staff: Tiffany and Jadyen and Dr Amant Joshi are very caring, friendly professional people."
• "The technicians are very professional and super nice."
• "Everyone here is very nice and do a good job explaining why they recommend specific tests and treatments."

Cons:

• "I had to wait one hour before my cat was seen. They demonstrated no courtesy or concern about keeping me waiting that long."
• "Staff is nice but Dr seems bothered by the patients."
• "The tech showed no empathy."
• "Two hour wait time...even with an appointment...no explanation for the delay!"
• "The customer service staff is lousy, impatient. not customer friendly and hangs up the phone."
• "They are absolutely terrible.. I had a 6pm appointment, they stuck me in a room for 45 minutes to wait for a vet."
• "They are LIARS. The real reviews are actually so bad they started asking people to leave a good review for a DISCOUNT."

Facilities and Accessibility

Pros:

• "The facilities were comfortable and clean."
• "Being open 7 days a week makes it so much easier for pet owners, especially during emergencies."
• "It is clean, easy to get to and always has flexibility with scheduling."
• "Facilities are very clean."
• "The office was every clean when we arrived."
• "Hospital is very clean as well as the individual offices."
• "Highly recommend Clark Animal Hospital! The clinic is very well maintained and CLEAN."

Cons:

• "The wait is an issue. With an appointment, expect to be there for at least 1.5-2 hours."
• "The exam room we were in was so tiny there was nowhere to stand particularly with a medium-sized dog."
• "They also seemed to be very overbooked (hence the long wait), and tried to tell us they cleaned between patients even though we were standing outside our exam room after we left it and no one cleaned it before the next animal was brought in."
• "Had to wait outside for an hour after appt time with staff coming back and forth for a simple appt for a cat."
• "Parking fills up fast."
• "You make an appointment for a specific time and end up waiting outside for 1 hour, then another 2 hours in the office…"
• "I was waiting at least two hours in the cold sitting outside."

Cost and Value

Pros:

• "Clark Animal Hospital was very accommodating when my cat needed an appointment the same day."
• "Prices seem reasonable."
• "They managed to schedule a visit for my cat on the same day, which was super quick."
• "They were able to work with me with my budget below what I anticipated."
• "They have fair prices and offer price matching on medication."
• "They are constantly running specials which is super helpful with multiple pets!"
• "They even added another discount for me on top of the cost shifts."

Cons:

• "Horrible experience, this place is greedy, they just think about money."
• "Clark charges upwards of $100 to throw out a needle…one needle."
• "Very OVERPRICED!"
• "They did a very good job at burning a hole in your pocket."
• "Caring sweet staff, very detailed and clear instructions and explanations for our pups care. Our pup was not distressed or put off. Gave us tons of information and resources to help keep our pup healthy. $$$$"
• "The prices are very high and they always try to push unnecessary testing."
• "Clark Animal Hospital is great if you basically own a bank, because they will rob every dollar from you for every visit."

Professionalism and Care

Pros:

• "The staff is really kind and understanding."
• "Really great and attentive staff."
• "I definitely recommend Clark Animal Hospital to anyone who needs to take their fur baby to the vet."
• "They took very good care of her and always willing to do more."
• "Our dog Ziva was a new patient and found a liking to the staff & Dr."
• "The whole staff was very polite."
• "The staff is extremely courteous and helpful."

Cons:

• "I swear this doctor will have his license revoked and they genuinely do not care about your animals, they are just there for a paycheck."
• "This doctor also had an attitude, there was something almost 'nasty' about her, an underlying dishonesty and unfriendliness that came through that I could sense."
• "They clearly don’t care about your pet, just the business."
• "They are such greedy people.! Always charge overpriced. Never recommend this hospital if you love your pet."
• "These guys should be ashamed of themselves for taking advantage of ppl and their animals like this......"
• "If I could give a zero I would…worst facility I have ever been to..so especially sad at a time where people need good honest service and healthcare for their pets and get totally taken advantage of at a place like this."
• "They are absolutely terrible.. I had a 6pm appointment, they stuck me in a room for 45 minutes to wait for a vet."