Ridgefield Park Animal Hospital Reviews Summary

Quality of Veterinary Care

Pros:

• "He saved my dog's life and I will be forever grateful for that."
• "Doctor performed successful surgery on my american bully to remove toy ball from his belly."
• "Dr.Kim and his assistant were really attentive and answered all my questions."
• "Dr. kim and his staff were very compassionate and understanding, especially during the final days of my dog."
• "The ACL surgery was a success and papo has been able to relieve himself adequately 2 days post operation."
• "Dr. Kim knows what he is doing and is very caring."
• "Dr Kim together with his team was exceptional, they performed my dog's intestinal surgery with mastery, we always had all the support."

Cons:

• "This whole place is no good."
• "They also never know anything when you call and ask, they keep going back and fourth with pricing for every little thing you ask they don’t know and they have to call back after asking someone who would know."
• "6 pm the vet calls me to tell me, Nala passed away."
• "What should have been a 2 week ordeal will now be even longer with no certainty that they’ll properly recover from this."
• "After the treatment, it kept getting worse. I trusted this place because I had been going there for over 8 years, but I really regret it."
• "How could he not know what happened. Seems a big cover up."
• "Very disappointed with the outcome and all the suffering they put my dog and myself emotionally through, it is a shame."

Customer Service

Pros:

• "I absolutely love this place."
• "The staff at the hospital is always friendly and ready to take care of us the best way possible."
• "The staff calmed me down and Dr. Park took care of my dog and walked me through my dog's condition."
• "Morgan the receptionist we spoke with was very accommodating and professional, put us at ease."
• "I plan on keeping Dr.Kim as my Vet and recommending him to family and friends, thanks team to helping my Parrot feel better."
• "Our favorite employee is Gabriela."
• "Everyone who works here: receptionists, vet assts, and the doctor were all great. Very friendly."

Cons:

• "DON’T WASTE YOUR TIME AND MONEY HERE."
• "DO NOT GO TO THIS VET / ANIMAL HOSPITAL. An absolutely traumatizing horror story to follow..."
• "They will take your personal information and harass you!!"
• "The lady on the phone dismissed me, saying I don’t have a pdf reader."
• "Not the greatest experience. I called earlier in the week to see Dr. Chun, who was helpful a few months ago about a ear infection and other issues my dog was experiencing."
• "It was an Immediate emergency and they did not show any care or heart for the situation."
• "I was LEFT there for almost 50 minutes... no one came the nurse nor the receptionist to apologize for the delay."

Facility and Pricing

Pros:

• "The veterinary staff and the vet techs take time to know you, your pet, and your family."
• "They are thorough with all examinations but quick and the prices are reasonable."
• "Every staff member there genuinely cares about their patients."
• "Dr. Paul Kim super professional and highly trained with a human quality that is seen to care about the well-being and health of our pets, not about money."
• "The cost of whole procedure was reasonable I highly recommend Ridgefield park animal hospital!!"
• "Dr. Kim and everyone at Ridgefield Park Animal hospital are nothing but kind and so very helpful for us."
• "Always trustworthy and reliable. Great animal hospital!"

Cons:

• "This place isn’t exactly cheap so when I signed on for my pets, I was under the assumption that the vets working here were caring, capable and my cats would actually receive quality care?"
• "The place is so dirt and nastyyyy so unsanitary!!!"
• "Not even an apology they just tell me make appointment for next time."
• "THE WORST PART, I get an appointment reminder for my girl again for bordella shot...they said it wasn’t due for a few weeks, they couldn’t do it and they wouldn’t waive the office visit fee."
• "They are not reliable."
• "The 'allergies' started bleeding more and instead of healing, looking really bad."
• "The front desk increased the amount TWICE 'because the doctor forgot to include some chemicals'."