"The reception reps and all the health care professionals were very friendly, caring and professional."
"The young man who came out to get me was very pleasant, professional, nice, and thorough."
"The doctors, nurses, X-ray tech & staff were excellent."
"Everyone from the front desk to all the medical assistants were very professional and kind."
Cons:
"I would recommend you go somewhere else for treatment. Especially if you need urgent care- nothing here happens quickly."
"Absolutely disgusting treatment by Katherine @ the front desk. Extremely condescending & catty."
"The nurse who took vitals seemed really unhappy but did her job."
"The front desk staff are not exactly friendly."
"Anna was rude and sarcastic."
"By far the worst customer service I have ever experienced."
"The cleaning staff is totally deficient and if you make a complaint to them they respond rudely and not at all friendly."
Cleanliness and Facilities
Pros:
"Very clean waiting area and exam rooms."
"Place was very clean and new."
"Modern, immaculately clean office."
"Facility clean modern / entire process very efficient."
"Also, everything was kept very clean and social distancing protocols were adhered to perfectly by everyone I present."
"The office was super clean!"
"The building and its interior are spotless and have blue light air purifiers in each room, which really make a huge difference."
Cons:
"Also, the entrance and waiting area are combined and feel very close and confined, with lots of people in very close contact, offering no privacy, and no social distancing."
"The facility was not clean (stains and dust throughout the facility)."
"Very very slow, especially during COVID-19."
Efficiency and Wait Times
Pros:
"I went to Central Jersey Urgent Care today and I was in and out within 20 minutes!"
"I was seen within five minutes and left with a diagnosis and RX in another five."
"I was seen right away."
"I was seen, tested and out the door in 20 minutes."
"I waited less than 10 minutes to be seen by the nurse and doctor, who thoroughly evaluated my concerns."
"Very accommodating and efficient no waiting!"
"Only waited about less then 10 min I would say which was amazing."
Cons:
"My daughter was experiencing terrible abdominal pain... they refused to see us. The staff clearly did not have any regard for her health or wellbeing."
"I will never return to this clinic and I hope those reading this do the same."
"I will never go back to this facility."
"GO ANYWHERE ELSE."
"Appointment time is always longer than what you made, sometimes close to an hour."
"The medical assistant informed me that someone would be in shortly. After graciously waiting 45 minutes, I walk out of the room and ask the same medical assistant when the doctor would be available as it was now after 4:15, she stated she would be right with me but never followed up."