"Dr. Dan Lauridia and his team are an excellent group."
"Caring and informative. Dr was gentle with my cat."
"Dr. Gilbert was great, and my first visit couldn’t have been any easier."
"All the vets I’ve met have shown him lots of love and given him all the cuddles."
"Their pricing is fair and accurate."
"Dr. Dan makes sure to do only the positive care that I need at ages 12, 14, 16 and 16.5..."
"Dr. Fotios Bris is literally the BEST vet that I had ever had."
Cons:
"After 13 years of exceptional vet care from Dr. Dan, first visit to vitapet for my dog Mina's annual visit was waste of $100.00."
"They completely missed the fact that he had tapeworms."
"Lauridia detected a heart galllop in my beautiful 8 year old cat... Instead of referring me to a cardiologist... he just wanted me to buy a $400 blood panel test."
"I had a terrible experience with the unintelligent, unhelpful Dr. Frucht."
"Special diet insisted on by Dr. Lauridia brought my healthy cat to the brink of death."
"They had the nerve to charge me $200 when they didn't even touch my sweet little girl."
"Boarded my pets there and paid for all the vaccinations in advance. Both pets were returned to me very ill with kennel cough for months and was charged full price."
Customer Service
Pros:
"Very kind, friendly and professional staff. Super responsive customer service."
"The staff was beyond sweet and caring and the bedside manner of Dr. Dan is impeccable."
"The doctors and staff, especially Sara the head tech were so supportive and loving."
"The staff here is extremely friendly and welcoming."
"Dr. Dan is so obviously caring about his patients and the staff is welcoming and totally professional."
"The staff was amazing."
"The atmosphere and vibe is warm and welcoming."
Cons:
"If you love your pet DO NOT COME HERE."
"Please stay away if you love your pet!!"
"Guess since they went corporate there’s no time for the regulars."
"First the front staff is rude, dismissive and uninformative."
"Experienced the worst unprofessional care that was detrimental to my dog and downright malpractice."
"If I could give zero stars I would. DO NOT BRING YOUR PET HERE!!!! This is despicable."
"We do not recommend using this vet."
Efficiency and Accessibility
Pros:
"If you make a reservation beforehand, there is virtually no wait when you get there."
"Great location that is easy to get to."
"They always follow up to check on your pet after visits."
"They will squeeze a pet in for an emergency visit when needed; wait time is minimal for scheduled appointments."
"Open till late on Thursdays (8PM) which is very helpful!"
"Dr. Dan was able to see Daisy the same day and just one day later Daisy is much better."
"Once again they went about and beyond. Fit me in even though they were fully booked and for a surgical procedure at that."
Cons:
"They were concerned he may have an ear infection and the tech told us it would take A WEEK to get the results back."
"Although I had used them for years until I lost my Giant Schnauzer, I had a guest that needed a vet and they were unavailable for me for nearly 3 weeks."
"Once I told them that I will be using another vet to send my dog to doggie heaven at our own home (because Murray Hill Vet doesn’t do house visit), they stopped responding."
"Other hospitals look under a microscope during the appointment and send you home with the appropriate medications."
"This place locks dogs in tiny, wooden enclosures with NO WATER in 90 degree heat."
"Please stop emailing me, I have asked repeatedly to be removed from your mailing lists and I am still receiving your spam."
"They had the nerve to charge me $200 when they didn't even touch my sweet little girl."