Island Veterinary Group Reviews Summary

Professionalism and Compassion

Pros:

• "The staff was extremely professional and took the time to answer our questions and fully advised us of everything that needed to be done."
• "The doctors and care team were great with my furry child."
• "Dr Weiner and staff are thorough, honest and clear."
• "The entire staff at Island Veterinary Group are top notch!"
• "Dr.Martin and team were extremely professional and informative."
• "Everyone here is so unbelievably caring, friendly, professional, and knowledgeable."
• "Very compassionate Drs and staff."

Cons:

• "Dr. Wiener is an absolutely terrible vet and her staff is extremely unprofessional."
• "Your receptionist that spoke with my mom was totally unprofessional and rude."
• "Dr. Wiener then called me very aggressively telling me we missed an appointment and was very rude and argumentative."
• "The manager Joanna had the nerve to write a untruthful, rude letter to us."
• "Absolutely horrible most unprofessional vet I have ever been to!"
• "This place WAS the best...over the last few months they have become extremely unorganized, terrible record keeping and impossible to deal with. Unprofessional at best!!!"
• "I spent many hundreds of dollars at Dr. Weiner's office and she couldn't diagnose a simple infection."

Quality of Care

Pros:

• "I have used Island Vet for years, and have always been satisfied with their friendly, professional, and compassionate services."
• "The great care and compassion you show to my babies.. Is Very much appreciated."
• "Their care and compassion is outstanding.. my Lucy had several major problems that were taken care of with the utmost care and compassion."
• "Quality veterinary care is never cheap, but I am more than happy with them. Worth every penny!"
• "The level of caring and compassion I've experienced here is unparalleled."
• "They truly care about their patients here!!!! I highly recommend!"
• "They show genuine care and concern for your pet."

Cons:

• "But I told her about my cats allergies and she assured me the medication she was administering was fine. It wasn’t."
• "Shadow went into anaphylactic shock almost immediately and I was told there was a chance she wouldn’t make it."
• "I had the best experience which then turned into one of the worst."
• "I feel as though Dr. Wiener used extremely poor judgment in treating my dog."
• "The place took a terrible turn under Dr. Kaplan who accused me of lying about where I get my dogs medication."
• "Had a very bad experience at Island Veterinary Group."
• "I fully intend on reporting this office to the veterinary society and state OPD as this office should not be able to practice medicine on animals."

Convenience and Accessibility

Pros:

• "The home visits they provide are great for the animals.. No stress for them."
• "The mobile van was such a convenience for us."
• "Island was fully booked but they squeezed me in that day because he was sick."
• "They even make house calls. Highly recommended."
• "With the many pets I have, a mobile vet could NOT be more convenient!"
• "They even offer housecalls, which for someone like me with numerous pets, is a godsend."
• "Island Vet also offers house calls in their mobile pet van by appointment."

Cons:

• "Avoid the terribly long wait times sitting in the parking lot over an hour where the excuse has been 'we are delayed for an emergency' the last 3 consecutive visits."
• "Then took days and missed calls just to get results."
• "This office refused to send a referral to see the internal medicine doctor!"
• "I wrote a five star review last year but have to change it now. Just because I really could not get a simple medication refill prescription."
• "It has been almost two weeks and the $100 medication I paid for has still not been delivered."
• "I will drive 1.5 hours back to my previous vet to ensure this never happens again."
• "Island Veterinary's price quote for a spay was TWICE the price as MY PETs Vet."