Sansone Jr's 66 Kia Reviews Summary

Customer Service

Pros:

• "He is super personable, professional, and also pretty funny (which to me is important!)."
• "Melissa and Lyle were a huge help in making the experience seamless too."
• "Great experience. George Haley was great to work with."
• "Thank you to Mark V. for helping us get a 2023 Telluride for our growing family!"
• "110% recommend coming in to see Joe for your car needs."
• "I would highly recommend Sansone Jr's."
• "I highly recommend Sansone Jr as a dealership & George as a sales rep!"

Cons:

• "We got the run around constantly."
• "At one point they disabled the car, leaving my wife stranded at work and were heartless about the situation."
• "After complaining to the service manager RICHARD RODRIGUEZ all he said was 'you already received a discount there is nothing we can do.'"
• "From being completely ignored, to rushed, to even pushed into getting something I did not want."
• "I have requested call backs to discuss my unhappiness without a return call."
• "Worst experience I have ever had buying a car."
• "Rudy or whatever his name is! Worst salesmen I've ever encountered!"

Sales Experience

Pros:

• "Just purchased my second vehicle from Dan 'The Donut Man' at Sansone Jr's Rt 66 Nissan dealer and I couldnt be happier."
• "The entire experience was fast, efficient and informative."
• "Ron helped me get into a new lease with ease."
• "Mike Todaro was an absolute professional."
• "The technicians demonstrated their expertise, and the overall quality of service exceeded my expectations."
• "Sansone Kia is my new go-to dealership because of their knowledgeable sales reps, especially Jared Kolodziejczyk, and the willingness to work with you to the best of their ability!"
• "Hands down, this is the best car dealership I have encountered in my long driving history."

Cons:

• "After paying almost $200 the least they could do is pull the car into the garage for me."
• "4+hours?!?! It was a simple oil change, tire rotation, and an undercover for the car that is a total of 6 screws."
• "I waited four hours and was charged almost $200."
• "They sold me a car they did not apparently own."
• "It took 8 and a half hours of waiting over two separate days to get a part replaced under warranty."
• "I also had another incident where my wheel lock was stolen and never placed back in the car after having my tire patched."
• "Had a terrible experience at Kia’s Service department today."

Vehicle Quality

Pros:

• "I love Nissan, did business with them for 6 years … I jus recently got a Nissian 2021 rogue and I love it…"
• "I’m so happy with my new car and immediately fell in love with it."
• "Tavajah Gerald was amazing!! He was so helpful with selling us our Mitsubishi outlander SEL."
• "I had an outstanding experience buying my new 2021 Telluride."
• "I am beyond happy with my new lease and we will be definitely going back to Manny when this lease is up!"
• "Such a great experience! I want to give a big shoutout to Jared for helping me get my first car; a 2022 K5 GT!"
• "Very excited to drive my new 2023 Kia Forte GT-Line!"

Cons:

• "I will never ever buy Nissan again and definitely will not go back even for service."
• "I learned my lesson - NEVER DRIVE A KIA."
• "To make it even worse, we missed out on a class action lawsuit about the headlights."
• "Once he’s demoted I will reconsider bringing my car here."