Lehighton Kia Reviews Summary

Customer Service

Pros:

• "We spoke to Ramona, the manager, and being a man of his word, he committed to install the hitch at no charge to us."
• "Alex Oliveira is who helped me find a car, he is a very nice and honest gentleman and also explains things very well."
• "I spoke to multiple representatives and each one was so kind."
• "Sam, Ramon, Tyler John and Brandon were great to work with and helped me get a great deal in a safe new car."
• "Jay Salazar was great to work with and goes above any beyond his role as a salesmen to help us."
• "Customer service was great when we were there on a very busy Saturday."
• "Jose fonseca jr. went above and beyond to get us a workable deal to purchase the vehicle we wanted."

Cons:

• "I would not return to this dealership for really one reason."
• "They also take your keys and credit card and its very hard to get them back and leave."
• "Their nothing but scammers."
• "What a waste of time, salesman was kind but management is awful."
• "Salesman couldn’t answer any questions without referring to the manager."
• "The salesperson was nice but the dealership is very shady."
• "Service department needs improvement."

Pricing and Negotiation

Pros:

• "Willing to negotiate and didn’t feel pressured."
• "Everyone there worked with me to get a great deal I am more that satisfied with."
• "I feel like I got a great deal here!"
• "They found us what we needed and wanted, not just one or the other."
• "Great people, great price and a great car!"
• "Sam hooked us up with an excellent deal."
• "He and his team negotiated with the banks to get me very affordable payments and the lowest interest rates they could."

Cons:

• "Go somewhere else with fair prices."
• "They are selling the car for $3200 above MSRP due to limited stock and availability."
• "Purchased a vehicle that was sold to me at least 10k over priced."
• "Tried to charge me $11,000 over MSRP."
• "They tried to charge us $10,000 over MSRP & told us that was the best deal we’d get."
• "Car prices here are over the roof ($10k to $15k over MSRP)."
• "Stay away from this dealership. Posted the MSRP on their website as $40,700 then tried to charge over 57,000 for the same car."

Vehicle Quality

Pros:

• "The infotainment system is easy to use; a nice feature for this car."
• "I am now driving a 2016 jeep patriot with only 29,000 miles Leighton Kia is the place to go hands down."
• "This car is surprisingly a really good small car, more improved I’m sure over its previous models."
• "Every day I drive my Kia Soul..it makes me happy to have been a return customer!"
• "Happy New owners of a 2020 Kia Soul!!"
• "The heated mirrors are really feature that this car has!!!!"
• "Consumer Reports had rated this car to be very loud, but I beg to differ on this."