Olive Garden Italian Restaurant Reviews Summary

Service

Pros:

• "Our server was Sarah. Sarah was delightful."
• "Super friendly and helpful! It was my wife's birthday and they were very happy to receive the cake and candles I brought and bring the cake out singing!"
• "I really enjoy the Manahawkin location. We have always had wonderful, attentive servers."
• "Frankie the manager made it right. Im writing this review for Frankie, really professional and made everything right."
• "The manager visited the tables to ask about the patrons' visits.. nice, friendly touch."
• "Our server, Alison was great & so was the salad & new kiwi-melon spritzer."
• "Katie was our server. She was completely on top of everything!"

Cons:

• "For the second time in a little over a year, we were seated promptly and then ignored."
• "We were seated and then ignored for 20 mins."
• "The waiter we had was also incredibly rude & rolled his eyes at us rather then apologizing."
• "Terrible service. Smells awful. We waited 20 minutes at our table and tried to get several waiters' attention."
• "We felt rushed and couldn’t enjoy our one night out since having our baby. We will NEVER come to this Olive Garden again."
• "Very bad customer service. My mom’s 65th birthday on that day want to give her treat n they ruined our plan."
• "Service here is HORRIBLE! I'm sitting in the building as I'm typing this."

Food Quality

Pros:

• "Food was good price to quality..."
• "Food was great, service was not."
• "New lasagna app was very good! Fried calamari was good."
• "The food is consistently delish of the Italian persuasion."
• "Tried the Taste of Italy and loved it and that says alot considering I normally don't eat chicken and it was fantastic."
• "Superior food & presentation. It's a chain, but the food really IS amazing."
• "The food was great and better than many restaurants in the area."

Cons:

• "Our food came out in a timely matter which was nice but it was watery and definitely not like the food at Olive Garden in Toms River."
• "Trying to decide which was more pleasant, the hair in my salad, or the hair in my pasta."
• "Breadsticks were dry as desert sand, salad had barely any dressing."
• "Our food was horrible. Chicken parm was burnt, my sisters steak (ordered medium rare) came out raw and purple."
• "There was only one meal I got that was a total rip off! It was BEYOND delicious, but it was only 5 tiny little bite sized balls filled with ricotta, and that's it, for like $13 as a special."
• "The food prices have skyrocketed (about $2.00 per meal) and the quality is nowhere to be found."
• "Was in last night and will never be back again. Everything is frozen and either deep fried or warmed up in the microwave."

Management

Pros:

• "And the manager gave us this gift card without us even saying anything so I thought that was pretty my nice of her."
• "We came here tonight after a visit to the emergency room...the manager Vinny said this is on us tonight enjoy the soup and have a couple of breadsticks and they didn't even charge us..."
• "The managers there are so friendly and helpful. They welcome our Girl Scout troops for free tours and are so nice."
• "The manager on duty not only did 4 and Beyond his duties he made us feel that it would never happen again."
• "Working with the mgr., it was all straightened out. No harm no foul, could have been worse."
• "RETURNED TO THIS OLIVE GARDEN AFTER A YEAR...3RD TIME THERE AND IT JUST GETS BETTER...KEEP UP GOOD WORK..WE WILL BE BACK!"
• "Great service and atmosphere...lots of laughter and chatter.. definitely a family restaurant!"

Cons:

• "We asked for a manager and were told that it's not $8.99, but starts at $8.99."
• "If you are seating people to eat, don't seat more than can be handled."
• "Came in the other day and saw the General Manager (Pierre) belittling some of his staff."
• "The manager didn’t even have the nerve to come out and apologize himself he made the waitress do it with the ridiculous offer of dessert on at 9:20."
• "The manager came over and gave me a new one that was dried by her. She refused to smell the plate I sent back..."
• "Service was not atentive to the customers experience."
• "We watched tables sat after us get salad and bread while we were waiting on drinks still."