"Excellent service - our server Jordan was efficient and very pleasant."
"Friendly service and warm ambiance."
"Very attentive staff and they are happy to accommodate special requests."
"They did everything to accommodate my requests and made it a memorable evening."
"Fabio the waiter always does a great job for us."
"Our waiter was very nice."
"The service was great! Would definitely recommend."
Cons:
"The hostess has a lot of attitude."
"The worst service I have ever experienced!"
"Service was almost non existent. They all acted like they didn’t want to be there."
"Slow service"
"The wait to order was a little long."
"Our waiter forgot a few things and wasn’t very attentive."
"Waiter was unpleasant- did not seem happy in his job."
Food Quality
Pros:
"Hands down one of the best meals we have had."
"Food was great and very cheap for how good it was"
"Great service, amazing food"
"The eggplant was amazing! The chicken piccata was outstanding also."
"The food was wonderful and the service was even better."
"This was authentic Italian food."
"Food is consistently very good."
Cons:
"Our cesaer salads were warm, would have been better if cold."
"Gnocchi is frozen and had minimal flavor and unbearable chew."
"The calamari was rubbery."
"The grilled chicken was tough and overly seasoned, while the lamb chops were overwhelmingly peppered."
"The meatballs were marginally passable."
"Tepid food"
"The pasta dish I had was just okay."
Ambiance & Location
Pros:
"The location itself and the interior of the restaurant is beautiful."
"Although we ate indoor, due to COVID they also had a very nice outdoor seating area which had tables with umbrellas and lighting all around."
"Easy access to the shopping without being right in the crowd."
"Directly across from Peddlers village, to make a wonderful day/evening out."
"Atmosphere is really great too."
"Nice ambiance too, plenty of parking."
"With a beautiful Tuscan ambiance and delicious food, Villaggio totally delivered for our rehearsal dinner."
Cons:
"This area however isn't well decorated and it felt kind of VFWish."
"When we arrived, the staff seemed very unorganized as respects who had reservations and who were walk-in's."
"Very dated inside."
"It was this old, dingy, yellow room with nasty ceilings."
"the new space felt like we were eating in a bright cafeteria"
"The room we were seated in needs an update and some maintenance."
"The front greeting area/coat room was a mess."
Management & Staff
Pros:
"The entire kitchen staff came out to pay respect and wish mom a happy birthday."
"They even take exceptional care of you when you order out."
"Professional wait staff"
"The service staff were professional, pleasant, attentive, all without being intrusive."
"Staff is great and always friendly."
"The cooks are great, servers are nice."
"Service was fast and staff was very nice and accommodating for such a large party that we had"
Cons:
"Went in for the first time. Will NEVER go back. Owner full on yelled at employee right in front of customers."
"The owner was screaming and yelling at the poor hostess while we were eating."
"Our experience was marred by the Owner (Anthonys) unpleasant demeanor; when we expressed concerns about a bone-laden fish dish, he was dismissive and unfairly chastised his server."
"Please never ever go to Villaggios unless you want to see the employees get verbally abused by the owner."
"Throughout the whole time we were there the manager did have his face mask on or was socially distancing with everyone."
"For some reason they seemed to not want to take away any dirty dishes until we asked."
"When I pay a bill I try to pay with the Samsung Pay app on my phone... one of the owners (young woman), said that they will never use this form of payment again"