Bar Lucca Reviews Summary
Category: Italian restaurant
Staff and Service
Pros:
- "The staff was kind, attentive, and utter professionals."
- "The woman at the host stand who seemed like the manager was so helpful and friendly."
- "Our waitress was an absolute gem and made the experience so wonderful."
- "Our server Megan was was excellent. Super friendly and very attentive, we never had to ask for anything."
- "Our server TJ was awesome - he made great food suggestions, and was attentive and personable."
- "The staff is always very friendly, accommodating and attentive."
- "Each staff member was professional, prompt and courteous in our communications."
Cons:
- "The waiter had to be asked to refill our water and tea, and we had to wait to get his attention."
- "The waitress forgot about us twice, and the calimari was both overcooked and cold."
- "Plates weren't cleared and re-set in between courses and the entrees came out when we were still eating our appetizers."
- "Two separate courses were dropped on my back by the waitress that was bringing food to and from the table."
- "From that point to the end of the meal service was not as attentive and our water/soda went empty and was not refilled again."
- "The waiter really paid no attention to how the food came out, nor did she check in to ask how things were."
- "The waitress was helpful in picking a drink and dishes, but was otherwise very busy running between tables."
Food Quality
Pros:
- "The short rib rigatoni tasted like expert craftsmanship, and the sweet potato ravioli tasted like forbidden magical knowledge."
- "The food is just like it is in Italy and is one of the top Italian restaurants in Philly area."
- "Simple dishes prepared and presented flawlessly."
- "The Risotto with Short Rib was phenomenal!!!!!"
- "The best pizza option was the Shortrib - hello! It included pieces of braised short ribs and peppers - unexpected great combo."
- "The food itself however was absolutely fantastic."
- "The food is amazing - they make basically everything in house."
Cons:
- "Expensive. Dishes were fine, nothing exceptional."
- "Had I thought about it I should have known fried risotto would be a big ball of mush, which is exactly what it was."
- "I would not brag about my pastas if they were that tough and chewy, or my sauces if they were that thin, watery and bland."
- "The soppressata pizza was also delicious, though the bottom was slightly burnt and bitter."
- "Very small portion for the price. It tasted ok, not very favorable."
- "Food was very bland. The bread was cold. The steak had absolutely no seasoning and my asparagus were barely cook."
- "My steak was chewy and very grisly. The asparagus was tough."
Ambiance and Atmosphere
Pros:
- "Nice little stop right in the middle of the neighborhood."
- "Atmosphere, food, service, drink variety and quality of ingredients are all 10/10!!"
- "The service and atmosphere are wonderful!!"
- "The venue was warm, relaxing and inviting; the portions of food were fantastic, with lots of leftovers."
- "This neighborhood restaurant makes me feel like I’m in Europe."
- "The outside seating is a treat on nice days."
- "Ambiance was wonderful."
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