Category: Italian restaurant New Rochelle, New York
Address: 310 Huguenot St, New Rochelle, NY 10801, USA
Phone: +19146339479
Rating: 4.5
based on 167 reviews.
Food Quality
Pros:
"HANDS DOWN the best shrimp scampi I've ever had!!"
"The appetizers, entrees, and dessert were all delicious."
"The cavatelli casalinga is fantastic, the penne with broccoli rabe outstanding, the tortellini primavera brilliant, the eggplant parmesan extremely well done."
"Food was great! They even were able to make the Mussels with a white wine sauce instead of the 2 diff Marinara options on the Menu."
"The food was delicious and there was something for everyone on the menu."
"The food is always fresh, plated like a work of art that makes your mouth water."
"ALL the food was delicious ππ― MUST TRY whether or not you're from the area."
Cons:
"The food was also awful. We had to throw it away."
"The bake ziti was over cooked and tasted bland."
"The mozarella sticks were half the normal size, quite small, pasta served in small bowl and not enough."
"The food was not good no flavor pasta not done right."
"I got sick from the Tartar appetizer I ordered last night."
"The shrimp was overcooked and the risotto salty."
"Chiken parm tasted very generic like it was frozen and heated up."
Service
Pros:
"The staff was friendly and very helpful the manager remembered me and my guess from our first visit."
"The service was attentive and friendly, and the place was bustling with a brunch crowd."
"Service is excellent. Owner is attentively. Waiter makes excellent recommendations."
"Maggie great server makes everyone feel special and welcome."
"The staff was very welcoming and friendly."
"The professional staff takes care to ensure each order is served as requested."
"The attentive wait staff contributes to the overall excellent service, making each visit enjoyable."
Cons:
"Dragon lady on the phone cut me off and would not even let me ask a question."
"People came and dropped the water off and said nothing."
"The man that brought our water placed it on the table did not make any eye contact did not say a word and walked off."
"The waitress had to be chased on several occasions to give us what we needed."
"The waiter that brought out food was rude and in a hurry."
"TERRIBLE customer service."
"The server took our order, then never checked on us."
Ambiance
Pros:
"The ambiance is really lovely and spacious."
"Great Atmosphere, nice decor."
"A very cozy place."
"Really nice atmosphere for dining with friends and family."
"The atmosphere is fantastic β would go every night if I could β"
"Delicious Italian classics and more in a spacious atmosphere that gives a chic Tuscan vibe."
"Cool decor. Great place for a romantic night out or dinner with the family."
Cons:
"The ambiance inside is not flattering it's just something grim about the place I don't like the lighting."
"There was a waitress who let 3 or 4 sets of silverware fall on the dirty floor, picked them up and put them together with the cleaned ones without any shame."
"The background music was a little too low so you could hear everyone."
"Not welcoming or inviting."
"Sitting in the former car dealership space was a treat - huge ceilings, vintage details, and a movie set feel."
"The restaurant is huge and has a mix of contemporary and old-time vibes."
"Great atmosphere. The decor was kind of remind you of a dim lited jazz club."
Value
Pros:
"The food selection was excellent, the waite staff, and atmosphere were too."
"The food was AMAZING we did a brunch so we had a variety of food."
"The food is always excellent."
"Delicious Italian food. The antipasto is made the way family used to make it with classic meats and cheese and peppers and olives."
"Food is tasty little on the expensive side but worth it."
"Excellent gluten free pizza!"
"The food was so good and filling."
Cons:
"A bit heavy on the wallet."
"Menu items are probably about $3-$4 more expensive than they should be."
"Expensive."
"Very expensive and Dosent live up to the price."
"For the money π° which was kind of pricey, I feel it should have been much better."
"Drinks are way too sweet and for 17 dollars arenβt worth it."
"Food was mediocre for the price."
Payment and Policies
Pros:
"They legitimately did a great job and thought things through to protect their customers."
"The fact that they had valet parking made it even better because parking was not easy to find."
"They have free valet parking."
Cons:
"This SNEAKY and MISLEADING practice of passing the cost associated with accepting credit cards, is how the owner is able to tell customers (and justify) that there is no extra charge for the use of a CREDIT card."
"They charge 3% fee if you use a credit card to buy dinner."
"Because of the LIE and being MISLEAD, I will not patronize this establishment again!!"