Maggiano's Little Italy Reviews Summary

Service

Pros:

• "Our server promptly came over, took our drink orders and appetizer order as we looked over the menu."
• "Our server Tom was absolutely amazing and made sure we are all satisfied with food and service."
• "Service was also GREAT."
• "We had a marvelous accommodating waiter."
• "The waitstaff is friendly and attentive."
• "Our server was excellent the whole time."
• "The staff is friendly."

Cons:

• "I’ve gotten better service at the local Chinese takeout place when they’re angry and their accents are too thick to understand."
• "Incompetent, unprofessional, and unorganized."
• "Service was friendly but slow with very few check backs to see if we needed anything."
• "Our servers (2) were not wearing masks, which gave us trepidation."
• "Our server seemed to put out the bare minimum to barely meet our very basic food needs."
• "But the service is lack lustre."
• "The wait staff acted as if someone forced them to work."

Food Quality

Pros:

• "Many 'Gluten-Free' food options here!"
• "Chopped salad was a 10/10 and they gave so much food like bread and potato wedges on the side."
• "Despite it being a chain restaurant the quality of the food is amazing and always consistent!"
• "The food was really good."
• "The food kept coming and it was hot 🔥 every time."
• "Mushroom Ravioli dish (Balsamic Mushrooms, Garlic Breadcrumbs with Marsala Cream Sauce) was 😚👌 amazing."
• "The food was delicious."

Cons:

• "The ravioli tasted microwaved."
• "Pasta was a joke."
• "Food is a little too salty for my taste."
• "But I must say their rigatoni D was not creamy like the old times and they no longer have the crab cake as an appetizer."
• "The food comes out cold."
• "Food not so good and overpriced! Had the Chicken Alfredo, noodles a bit hard, sauce not garlicy and chicken looked like it came out of a can."
• "The food however is disappointing. Once again mostly Americanized so-called 'Italian' dishes that do not exist in Italy."

Ambience

Pros:

• "Such a good environment."
• "This place is clean with beautiful decor."
• "The hostesses welcomed us with beautiful smiles."
• "It is a large restaurant with a tastefully done old style Italian ambience."
• "Intimate atmosphere with a great old school flair."
• "The atmosphere is really nice and warm. the booths are a bit small but fit four people fine."
• "The ambience makes me feel like I am in a classical Italian movie with their classy section of music in the establishment."

Cons:

• "The decor felt old and outdated and not kept well."
• "Women’s bathroom was messy."
• "Only negative was the padding on the table making me cautious about placing my drink down every time."
• "Typical chain restaurant atmosphere."
• "The atmosphere may not appear contemporary, but for some reason it reminds you of being home with family."
• "Didn't offer music until near end of our time."
• "My only dislike was that the tables were cramped up, too close to each other and small table."