Bay Ridge Honda Reviews Summary

Category: Honda dealer

Address: 8801 4th Ave, Brooklyn, NY 11209, USA

Phone: +18553471313

Rating: 4.2
based on 376 reviews.

Customer Service

Pros:

  • "Jeff G was my salesperson and he walked me through everything the car had to offer."
  • "Even after the purchase he followed up to make sure everything was up and running."
  • "Tatyana always had a smile on her face, best customer service, explained the whole process step by step, super patient and always looked professional."
  • "Noel always delivered a professional and friendly customer service."
  • "From the moment we walked in the door everyone was very professional."
  • "Everyone was very genuine and informative through our process of getting a new car."
  • "The entire staff was friendly and experienced."

Cons:

  • "The finance guy Ant**io wasn't the most upfront/honest."
  • "I feel abused and taken advantage of."
  • "Despite the fact that Owais Khan did his job well, everything that was beyond his competence looks rather insincere."
  • "You have a manager tall guy that was pretty rude to me and the sales staff."
  • "Horrible service VERY UNPROFESSIONAL."
  • "They use their experience to gain your trust and make you believe they are helping you out THEY ARE NOT."
  • "While the maintenance workers are extremely nice and welcoming, the women who work inside are RUDE!!"

Finance & Pricing

Pros:

  • "Also the finance agent Asad was helpful and patient explaining all my options to purchase my vehicle."
  • "He made the process quick and easy, but even better was that I never felt pressured to buy something that I did not want."
  • "Brian from the finance team was very informative and explained well all the questions I had regarding the loan."
  • "Asad Basha in the finance department is the BEST person to make it ALL happen!"
  • "The price and reasonable registration fees that were advertised online did not change when I came in no hidden fees like many other dealers."
  • "Importantly, he worked with me to secure Honda’s promotional interest rate, which he did not have to do."
  • "No hidden fees or included warranties, just a straight up deal."

Cons:

  • "Many of the dealerships were selling cars with an additional 10% above the total sticker price."
  • "Be very careful when transferring money to the salon’s account - getting it back will be very problematic despite all the salon’s promises."
  • "But yet I was charged for gas because I didn't fill up the courtesy car gas that they gave us."
  • "She was very transparent concerning their financial dealings (no unexplainable hidden costs)."
  • "He said to me, 'I see you agreed to the 6.9%, which is a bit high for tier 1 credit and I'm sure I could get you something cheaper.'"
  • "This dealer is very busy. And I think that they think they don’t have to be nice or responsive since they get business regardless."
  • "BE CAREFUL WITH THESE PEOPLE especially JF and RS....his supervisor."

Sales Experience

Pros:

  • "I would definitely recommend Bay Ridge Honda and Tatyana to anyone looking to purchase a Honda."
  • "Jeff is very knowledgeable and answered all my questions."
  • "I just wanted to write your team a review to thank you very, very very much for making my dream come true!"
  • "I visited this establishment on 5.14.24 with my uncle to get him a new crv. We worked with salesperson Jamie Fernandez who was fantastic."
  • "This is my 6th car from Bayridge Honda. Every time I go, I see Elizabeth who makes the car buying process as easy as it can be."
  • "I had a wonderful experience at Bay Ridge Honda when I went in to lease a car."
  • "I love my new car! My experience at Bay Ridge Honda was wonderful and seamless."

Cons:

  • "Never would I go here ever again for anything."
  • "I noticed my hitch was broken and on the floor."
  • "Leased a 2024 Pilot from this dealership everything looks great but 2 dents were hidden beneath the hood."
  • "They never gave me updates unless I called first and always told me 'it'll be ready next week' when it was not."
  • "Jaime Fernandez lied to my face."
  • "Nothing I needed handled was taken care of."
  • "THE CAR IS STILL BROKEN."

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