"Jeff G was my salesperson and he walked me through everything the car had to offer."
"Even after the purchase he followed up to make sure everything was up and running."
"Tatyana always had a smile on her face, best customer service, explained the whole process step by step, super patient and always looked professional."
"Noel always delivered a professional and friendly customer service."
"From the moment we walked in the door everyone was very professional."
"Everyone was very genuine and informative through our process of getting a new car."
"The entire staff was friendly and experienced."
Cons:
"The finance guy Ant**io wasn't the most upfront/honest."
"I feel abused and taken advantage of."
"Despite the fact that Owais Khan did his job well, everything that was beyond his competence looks rather insincere."
"You have a manager tall guy that was pretty rude to me and the sales staff."
"Horrible service VERY UNPROFESSIONAL."
"They use their experience to gain your trust and make you believe they are helping you out THEY ARE NOT."
"While the maintenance workers are extremely nice and welcoming, the women who work inside are RUDE!!"
Finance & Pricing
Pros:
"Also the finance agent Asad was helpful and patient explaining all my options to purchase my vehicle."
"He made the process quick and easy, but even better was that I never felt pressured to buy something that I did not want."
"Brian from the finance team was very informative and explained well all the questions I had regarding the loan."
"Asad Basha in the finance department is the BEST person to make it ALL happen!"
"The price and reasonable registration fees that were advertised online did not change when I came in no hidden fees like many other dealers."
"Importantly, he worked with me to secure Honda’s promotional interest rate, which he did not have to do."
"No hidden fees or included warranties, just a straight up deal."
Cons:
"Many of the dealerships were selling cars with an additional 10% above the total sticker price."
"Be very careful when transferring money to the salon’s account - getting it back will be very problematic despite all the salon’s promises."
"But yet I was charged for gas because I didn't fill up the courtesy car gas that they gave us."
"She was very transparent concerning their financial dealings (no unexplainable hidden costs)."
"He said to me, 'I see you agreed to the 6.9%, which is a bit high for tier 1 credit and I'm sure I could get you something cheaper.'"
"This dealer is very busy. And I think that they think they don’t have to be nice or responsive since they get business regardless."
"BE CAREFUL WITH THESE PEOPLE especially JF and RS....his supervisor."
Sales Experience
Pros:
"I would definitely recommend Bay Ridge Honda and Tatyana to anyone looking to purchase a Honda."
"Jeff is very knowledgeable and answered all my questions."
"I just wanted to write your team a review to thank you very, very very much for making my dream come true!"
"I visited this establishment on 5.14.24 with my uncle to get him a new crv. We worked with salesperson Jamie Fernandez who was fantastic."
"This is my 6th car from Bayridge Honda. Every time I go, I see Elizabeth who makes the car buying process as easy as it can be."
"I had a wonderful experience at Bay Ridge Honda when I went in to lease a car."
"I love my new car! My experience at Bay Ridge Honda was wonderful and seamless."
Cons:
"Never would I go here ever again for anything."
"I noticed my hitch was broken and on the floor."
"Leased a 2024 Pilot from this dealership everything looks great but 2 dents were hidden beneath the hood."
"They never gave me updates unless I called first and always told me 'it'll be ready next week' when it was not."