Yonkers Honda Reviews Summary

Customer Service

Pros:

• "James was the best salesman I could had asked for!"
• "Yonkers Honda did not see me as a one-time customer but as a future long-term client."
• "She was super helpful, informative, and incredibly transparent."
• "Gary takes the time to really get to know his customers and his vehicle knowledge is outstanding."
• "Thank You Gary for your great service plus treating us with dignity and respect."
• "She was amazing, so helpful, so nice, and so patient with me."
• "Thank you Yonkers Honda. Seriously."

Cons:

• "It’s all capitalism, once they sell you the car, they have no interest in helping you resolve issues that you have with the car."
• "When meeting with the financial consultant, I was informed that the monthly payment had increased by over $100, a detail Kevin failed to mention earlier."
• "This dealership is dishonest and deceitful."
• "Although it would’ve been nice for them to tell me that the title was still on the way ahead of time."
• "Their sales people are not properly trained, and their practices are discriminatory against people living out of state."
• "I also emailed the sales rep who sold me the car to keep him informed about the issue with the service and what steps I should take next but did not bother to respond."
• "I would rate my experience at Yonkers Honda as extremely disappointing."

Sales Experience

Pros:

• "The best sales man at the dealer is hands down Juan! He is very transparent and really tries to work with you to make a deal."
• "I have leased my last 2 vehicles with Yonkers Honda and it has been a great experience!"
• "Working with Gary for 10 years has made me a client for life."
• "Both my salesmen (James Collier and Saniel Ramirez) were transparent, helpful, and responsive."
• "Gersen was sooo helpful from the start to end!"
• "Just bought my dream car and it was such a smooth and great buying experience at Yonkers Honda!"
• "I would strongly recommend working with him as you will not be disappointed!"

Cons:

• "I’ve been experiencing water entering through front doors into the vehicle when it rains."
• "I now have a hit on my credit report due to their negligence and poor practices."
• "Their vehicles need to be checked quite more before being put out for sale."
• "Worked through an out of state tag transfer which took longer than I wished."
• "I absolutely despise car shopping. My stomach is always in knots."
• "Would not recommend."
• "I strongly advise against choosing this dealership."

Value and Pricing

Pros:

• "I shopped around many of the local Honda dealerships so you don’t have to. My search ended here with my dream car at msrp when other dealerships were charging up to 10k over and not allowing test drives."
• "Greg and Michelle did their due diligence and offered me such a great deal."
• "He was honest and gave us a great deal."
• "The entire process was fast and smooth."
• "They were able to get me the price I was most comfortable with by going the extra mile which I truly appreciate."
• "The best thing about Yonkers… they will give you a total walkout price right there on the website."
• "Their prices are more competitive than anywhere else I've seen in the NYC area."

Cons:

• "When meeting with the financial consultant, I was informed that the monthly payment had increased by over $100, a detail Kevin failed to mention earlier."
• "I now have a hit on my credit report due to their negligence and poor practices."
• "Their vehicles need to be checked quite more before being put out for sale."
• "Worked through an out of state tag transfer which took longer than I wished."
• "I absolutely despise car shopping. My stomach is always in knots."
• "Would not recommend."
• "I strongly advise against choosing this dealership."