"I always receive excellent service when getting my car serviced at Honda of Princeton!"
"The customer service is amazing. Very pleasant and professional employees."
"Everyone at this dealership is very friendly."
"The staff is very attentive and helpful. Hands down the best dealership."
"Service is always super convenient and easy to schedule, and estimates are very fair."
"I've had only great experiences at the Princeton Honda service center, especially while working with Nia."
"The entire team took such great care of us during our purchase of a 2023 Honda Pilot!!!"
Cons:
"First time here and regretting my decision everyday! 😔😔"
"They were disorganized, unhelpful, and uncaring. I left without getting my car serviced!"
"STAY AWAY...worst experience. I have been visiting this place for 6 years now for my 2014 Honda Accord. My recent experience for performing a recall was a nightmare."
"The service department has provided a lackluster and disappointing experience."
"I keep having several issues popping up on the dashboard, that says go to dealership immediately."
"However, when I call/go in, it’s a hassle and the problem is temporarily resolved."
"Let on being super pushy on different unnecessary services. Not going back."
Sales Experience
Pros:
"Very good experience shopping, test driving and purchasing a car at Princeton Honda."
"Easy, breezy experience at Honda of Princeton! Uma made everything easy to understand and we felt comfortable throughout our buying experience."
"The patrons there gave me their full honesty and went above and beyond to get me the best deal."
"Chevelle was a pleasure to work with! Answered all my questions and made the experience enjoyable."
"Julie was hands down the easiest person to work with."
"I had the BEST experience I have EVER had at a dealership."
"Princeton Honda was probably the best experience I have ever had purchasing a vehicle from a dealership."
Cons:
"They still charge 3k price adjustment here for new cars, which is ridiculous!"
"The MANAGER of the sales consultant showed up and I expected something good from him regarding my possible purchase. But UNFORTUNATELY the manager does not seem to be selling a car to me."
"Then we sat at a table for over an hour while the sales guy was helping other customers in addition to us."
"Salesmen comes back with final cost $12k over $2300 for fees😂 restoring the car, cleaning, oil etc."
"I had a terrible experience at a competing Honda dealer that will remain un-named and my wife and I truly felt cheated and very frustrated."
"Manager says we put the price online to get you our door. Then add all these hidden fees to scam you over."
"The sales guy from the get-go only shook hands with and introduced himself to my fiancee and completely ignored me."
Vehicle Service and Maintenance
Pros:
"Waiting room is good you can enjoy free coffee and some refreshments."
"Service advisor Austin Magnus was very professional and helpful."
"After dropping off my car for service I got a ride for Drop off and pickup since I was within 10 miles radius."
"They also did all of this without having to run diagnostics."
"This is a good dealership for service. They do a good job of getting the early morning people in and out quickly."
"Recently had crv serviced.Service advisor Eduard explained everything in full detail of what was going to be done."
"My service advisor, Mike, was extremely helpful and he got me in and out of there as fast as possible."