"BILL was our salesperson and he went far above and beyond."
"Our salesman Mehmet was knowledgeable and a pleasure to work with."
"Jeremy’s service was a 10/10 and I will recommend all business to him!"
"The salesman, Frank Acosta assured that we got the best deal and walked us through the entire process."
"Jeremy Carrasquillo was just excellent! Really knew what he was doing and made the car buying process extremely easy."
"Jean C. Joseph was professional, patient and took my experience to the next level."
"Frank Acosta at the sales department was amazing, very helpful and answered all my questions."
Cons:
"We recently got a lease and they were very sneaky with the final numbers, we agreed verbally on one thing and by the time we sat with finance the numbers were much higher."
"They both were highly unprofessional as they started laughing at me for not wanting to get ripped off."
"Overall disappointed with our experience here. We were not explained the numbers well when looking at our financing options."
"One of the sales persons quickly pounced on me trying to oversell me on a car I did not want and basically called my choice stupid."
"The sales rep basically was useless as he prayed on my appearance, trying to mark up a car significantly."
"The finance rep was definitely disrespectful, i had questions for him and he did not want to answer all he said was “don’t worry the color is nice”."
"They added a lot of extras fees for accessories in which they told us they never do."
Customer Service
Pros:
"Every single staff person we encountered was genuinely friendly."
"Everyone very friendly and this place was very clean, prompt, great communication with customer service rep Gabriel Rosario’s !!"
"They are very fast, friendly, and extremely efficient!"
"The team at this location is like none other. They care about the customer, not just about their sale."
"I always get the best service at DCH of Honda in Nanuet."
"The customer service was excellent! Jimy went above and beyond to make sure everything went right with the purchase of my HRV."
"We were welcomed and given an excellent service at DCH Honda of Nanuet for our Honda CRV."
Cons:
"Very poor service at service entrance."
"Need to be a bit more responsive to calls and emails. An entire week and have yet to receive a response to my inquiries."
"Last time I did business with them I gave them a deposit for a car they were NOT able to deliver."
"Writing this review as the experience we have had with Honda of Nanuet’s service center is less than satisfactory."
"Service sucks and very noticeable disgruntled workers."
"STAY AWAY!!!"
"Unbelievably bad service! My husband turned in his car for a scheduled oil change first thing in the morning."
Vehicle Quality
Pros:
"They gave me what I needed and I walked out with a new car."
"The price was also unbeatable."
"I LOVE my 2022 Honda Civic Hatch!"
"Purchased a used 2020 Kia sportage... noticed they put brand new break pads on the factory rotors."
"I am very, very happy with my new Honda FIT."
"So far, love the vehicle and it came in great condition."
"We love our new Tesla!! Jeremy was beyond helpful and super knowledgeable!"
Cons:
"The car itself is 'certified' but has several issues that were clearly overlooked."
"There is also a leak that should’ve been repaired for a 'certified' car. Overall very disappointed with our experience here."
"Horrible!! Avoid avoid avoid!!! They sold me UNSAFE hazardous vehicle initially."
"Never had such a bad experience in my life, we have had all sorts of Mechanical issues mainly the transmission blinking."
"The car came back with a new scratch and damage on all wheels."
"How did it pass inspection with a broken reverse light? Also the molding on the windshield was coming off and we were told to just glue it back only to have it fly off on the highway days later."
"It is unbelievable that they would not have the courtesy to call him and notify him when or if the car was ready."