Taco Bell Reviews Summary

Customer Service

Pros:

• "The young woman who helped me was very professional and polite. Great job!"
• "I was just at the Taco Bell, and had an amazing visit! From helping me and my kids through the doors, to the exceptional service!"
• "Rebecca was on the drivethru she was incredibly accommodating and polite."
• "The people who work there are always extremely friendly & willing to strike up a good conversation."
• "Employees here r always exceptional. They are polite and great at helping you choose an item."
• "All the staff were extremely helpful, kind, courteous and went above to help me out!"
• "The two young men were very courteous."

Cons:

• "Poor management is the reason why this review has 2 stars."
• "The order taker left a bad impression on me because she was very impatient with us."
• "They messed up my order a couple times."
• "I just ordered 3 things and they only got 1 right!"
• "I don't have enough finger, toes, or other digits to count the amount of order issues that I have had with order inaccuracies."
• "The extremely uneducated girl working the window was incredibly rude to boot."
• "Very unprofessional I called to ask what time they closed and they hung up on me then proceeded to not answer any of my calls and then proceeded to unplug their phone."

Cleanliness

Pros:

• "Tables and bathrooms are always clean. Great job to all the staff!"
• "Good clean place."
• "They did something right when they remodeled and their store are super clean and very pleasant."
• "One of the better Taco Bells I've been to. Clean, modern layout and responsive staff."

Cons:

• "There was not one clean table in the whole place floors needed to be mopped."
• "The employees were all in the parking lot smoking pot when we arrived."
• "Employees always fooling around. Dining room had many dirty tables, and while time was there no one came out to clean tables while employees fooling around behind counter."
• "Gross place. Workers goofing off. Sticky floors."
• "Tables at this location are usually dirty from previous customers but they try to keep it clean."
• "It's not a clean place to eat at."
• "This place isn't worth walking into as it is as dusty and cruddy as ever."

Food Quality

Pros:

• "The food was so good I made it a weekly thing."
• "The food itself wasn’t bad."
• "Our mexican pizzas were a little sad when we opened it but it tasted good and seemed nicely filled."
• "For a fast-food LJS... The food is outstanding... Fish, shrimp, and Hushpuppies are excellent."
• "The items I did receive were fresh and tasty."
• "Everything that I ordered was perfect the exact way I ordered it."
• "Took home a crunch wrap from taco bell which was pretty good."

Cons:

• "Ordered the egg and potato burritos and added sausage to one and bacon to the other… I got a tortilla with nacho cheese and meat crumbs in it."
• "The entire handle ripped off due to its weight capacity."
• "Honestly given this place one star is more than it deserves."
• "The food was horrible. That food was so dag on greasy it was like having a heart attack on a plate."
• "Purchased 3 bags of cinnamon twists to go with tacos and burritos for take out. The taco's and burritos tasted fine but the cinnamon twists tasted like rancid oil and were inedible."
• "This was the worse Taco Bell I've ever had. Barely any ingredients in all my food."
• "The fish tasted like salty cardboard and the fries were soggy???"

Value for Money

Pros:

• "Still the best value menu out there by far."
• "Taco bell is always consistent for me."
• "Food was good and affordable."

Cons:

• "Toco Bell used to be more affordable but doesn't seem to be anymore (if your feeding a family of 4). Usually costs around $45."
• "Its ok. They need to work on their ingredients. They are a lil stingy on their meat .. and prices are a lil high so please be fair taco bell of mantua. Fatten this tacos."
• "Ayo chill double steak grilled cheese burrito bout to bankrupt me at $7.50.. I'd say I could get 7 tacos for that but not anymore huh.. whatever 5 stars bankrupt me."
• "Now every little thing that used to be included on the tacos is extra $. So my 12.99 party pack ended up being $20-25."
• "Taco Bell is now priced higher than many local Mexican restaurants."

Atmosphere & Experience

Pros:

• "I am a regular customer there. I just got home with my food and everything was made well."
• "I love this location. Always excellent service."
• "Always a good visit and never had an issue with my order being wrong."
• "I don't know anyone that has gone to taco bell and been disappointed."
• "Taco Bell and Long John Silver is a great place to have good food good times their service is top-notch and the servers are great the cashiers are Pleasant everything works like a well-oiled machine Taco Bell Long John Silver's great place."

Cons:

• "this is literally the worst taco bell i've ever encountered."
• "They were cussing at each other, being straight up rude to each other."
• "Worst Taco Bell experience ever."
• "I literally overheard the manager saying how he wanted to punch me in the face so I called him out on it in front of his crew but he acted like he didn't say it."
• "This Taco Bell use to be great, but as of lately they've been sloppy with the food and messing up my orders all the time."
• "It has very young adults running the place. Wich is ok if they actually know how to and do the job instead of standing around."
• "Horrible I waited over 20 min on drive they after I purchased and then was told the fryer was having issues."