The Jumping Jungle Reviews Summary

Staff and Service

Pros:

• "The staff was incredibly attentive and made sure throughout that they were helping exactly how I wanted them to."
• "The staff was extremely friendly and welcoming from the time I walked through the door throughout my entire experience there."
• "The workers were very helpful and assisted us while setting up which was wonderful customer service."
• "The Jumping Jungle staff were very organized, friendly, prompt and patient."
• "Our 2 party host and all the employees we encountered were super friendly."
• "The staff was very helpful, and their arrangements and events were well planned and executed!"
• "The entire staff was friendly and accommodating."

Cons:

• "Hosts were ok, hardly any engagement with the the kids, spent most of time in the decoration room together."
• "Secondly there was a dedicated host/hosts for us(supposingly). Who barely did anything."
• "The workers tending the bouncers were on their phones, not even paying attention nor engaging."
• "For starters the staff was aloof and uninterested."
• "Most of the host was great…however one of the hostess Sam seem like she had an attitude the whole time."
• "The young girls absolutely had NO IDEA how to be hostesses!! It was so disorganized."
• "The staff are so rude in the East Brunswick location."

Cleanliness and Maintenance

Pros:

• "Everything was also so very clean! And once the kids were done with one side, you saw them clean the inflatables before they were taken down - it was great to see the cleaning standards in effect."
• "Facility is very clean and smells fresh."
• "Place was clean and staff was friendly."
• "The facility was clean and the flow of the party was perfect."
• "Very clean and well maintained."
• "The place was very clean n neat."
• "Play area was nice and clean with lots of options to keep kids engaged and happy!"

Cons:

• "The place looked dirty in the bounce area."
• "It looks empty and tacky."
• "Literally 4 or 5 inflatables in poorly lit room. No fun, no music, tacky & overpriced."
• "I then had to go back to the party room that was tiny and not very clean."
• "The only issue is that the 2nd side isn’t as fun for little kids."
• "Very small area, very limited amount of jumping equipment for open play."
• "This place was clean but on the smallish side."

Party Experience

Pros:

• "We will be back for open jump sessions."
• "The kids all had a blast, and I hardly lifted a finger!"
• "All the kids were very happy with their time at the jumping jungle and as parents we were even happier with the ease of throwing the party there!"
• "The kids had so much fun bouncing and playing with bubbles."
• "I would definitely recommend this place for hosting birthday parties!!!"
• "Great place to bring your kids! Staff is always pleasant and helpful, facility is clean and my kids always have a blast!"
• "Birthday Party here was a blast!! All the kids loved this place and I was happy to see that even parents had their share of fun too."

Cons:

• "It was hot in the room, pure chaos."
• "Had my child's birthday party here recently and I was incredibly disappointed."
• "It would have been more entertainment to go to a bowling ally with an arcade attached or to do one of the portable party trailers."
• "Glow party was not worth it lights were so little and it was pitch black and not all kids in the party received sticks."
• "Rush rush rush. It's fine but they're pushy to get you out."
• "Don’t even THINK about wasting your money here."
• "It was beyond stressful."