N Thai Palace Reviews Summary

Food Quality

Pros:

• "Food is fantastic and our go to place for thai food for the past 4 yrs or so."
• "Pad Thai was the best item we ordered."
• "Very good Thai style wings."
• "The food was delicious and well seasoned."
• "Food was delicious and came piping hot and fast."
• "Food presentation was exceptional- beautifully prepared like a very expensive restaurant."
• "The food is always 10/10 with flavor and presentation."

Cons:

• "The food was horrible....cold and poorly made, lacking flavor."
• "The noodles were greasy, the rice was hard and tasteless, and the shrimp was overcooked."
• "Steak was very small portion and noodles were full of inflammatory oils."
• "Terrible food."
• "The food was not good at all. Didn't taste authentic."
• "Food was even worse. Seemed like everything had a smell and microwaved."
• "Food smelled and tasted so bad like chemicals and smell of burnt plastic or smoke, no taste of spices or flavor, the texture was so mushy and gross."

Service

Pros:

• "Service was excellent."
• "Service is always impeccable."
• "First time eating here and the service was great!"
• "Amazing food and great service."
• "Our waiter Tamer was so friendly and made our experience amazing!"
• "The staff is super nice, and the service is fast even though the restaurant can get a bit busy during the evening."
• "The staff was attentive and our appetizers and entree’s came out within a reasonable time."

Cons:

• "Our server looked completely lost when he was taking our order which made me feel uncomfortable about my food."
• "They need to designate waiters to sections... the place was packed and only had two waiters."
• "The service is VERY POOR."
• "Service was very slow."
• "The service here was absolutely horrible."
• "Service could have been a bit more efficient."
• "Service was terrible. We were seated and waited for a server to then be rushed to order."

Ambience

Pros:

• "The atmosphere is great and prices are reasonable."
• "They do have different events and also a lunch menu which has great deals."
• "The store is always spotless, and well organized with very aesthetically pleasing decorations."
• "Great food, quick service, beautiful atmosphere!"
• "Friends and family loved the ambience, food and Service."
• "Very warm atmosphere and welcoming."
• "The environment feels like a high class restaurant yet the prices were about average."

Cons:

• "The colored lighting is a bit weird in this place and throws off the vibe because it makes the place feel less upscale."
• "Precautions against COVID were being taken somewhat, but there was nothing to prevent you from touching the door knob of the bathroom which I found very concerning."
• "The place is smelly and dark."
• "The lighting and decor is also very nice and cozy."
• "Although most of the dishes we ordered were good overall, the chili lamb smelled horrible."
• "The table and chairs were not that clean so I wasn’t too impressed there."
• "The ambiance is pretty and the seatings are close by."