Hooters of Brunswick Reviews Summary

Service

Pros:

• "There was quick, helpful, and friendly service."
• "Customer Service is outstanding."
• "This location has fantastic customer service."
• "Our bartender tonight was Jax. She was very polite, professional, and held a fantastic conversation."
• "The service was quick and efficient, and the staff was very friendly and attentive."
• "Service is usually pretty good."
• "Our server Monica was a true gem: friendly, personable, knowledgeable with the right amount of attention."

Cons:

• "The waitress was too busy."
• "Our waitress didn't seem to want to come back to our table to check on us the whole time we were eating."
• "The waitress was very friendly but the food wasn’t that great."
• "Terrible service! My waitress Jaime had literally 2 tables and spent all her time talking to that customer."
• "Our waitress didn't get to us until 15 minutes after we arrived."
• "Service really sucked & so did the food."
• "Service sucked, and so did the food."

Food Quality

Pros:

• "A preferred scene for delicious american food."
• "They’re good is good, desserts are amazing!"
• "The Original Hooters Wings are without question among the best large chain Buffalo Wings."
• "I do enjoy their boneless wings, particularly the spicy garlic boneless wings."
• "One of the best sports bar when you want to hang out with your friends. Do try shrimp and chicken wings in spicy sauce."
• "Wings and sandwiches are excellent."
• "The food is always hot and fresh and hooters wings are seriously the best."

Cons:

• "Worst part is food. Not good at all. Wings are absolutely pathetic."
• "The wings were about average. Some were fresh & juicy and some were not."
• "This place is not the place to go if you want good food."
• "The food wasn't bad the atmosphere was really gloomy, way to dark in there."
• "Food was below par, definitely not coming back again."
• "The worst food I have had in a very long time. Crusty, old, and hollow fries were served."
• "The food was just okay. That is the only reason for the 2 stars."

Ambiance & Cleanliness

Pros:

• "Atmosphere was good! (Many TVs to view)"
• "Had a great first time. Atmosphere, Server and food was excellent!"
• "Always a fun place to go and take it slow while watching a game."
• "It’s a nice place gives me a man cave like vibe."
• "Place is clean. We bring our young baseball team there after games and there is never a issue."
• "Family friendly and most important, due to location, very Rutgers friendly."
• "It's a fun local spot close to my friend's home."

Cons:

• "This place looks like it did when it first opened, and that is not a compliment."
• "The entire restaurant is run-down inside and out."
• "This place is in major need over a remodeling."
• "The restroom smelled like pure urine."
• "When you first walk through the first entrance door, inside there's a ton of leaves on the floor, and the 2nd entrance door is filthy with fingerprints and smudges all over it."
• "The place smells like stale food/drink."
• "Extremely dirty. Run down."

Management & Staff

Pros:

• "The staff is very friendly and competent."
• "Best wings hands down! Manager is a great guy!"
• "The manager was awesome in a previous visit. He was super apologetic when there was a mistake on our order."
• "Went there for the veteran's day free meal. Staff was awesome, food was great, place was clean, and the waitress, Jax, addressed me by name and treated me like a person and not just a customer."
• "Allie was our waitress and I can not begin to truly praise her for everything the whole evening."
• "Waitress Karen was polite and attentive."
• "My waitress was Jessica and she was super cool and made it chill."