Assi Plaza North Wales Reviews Summary

Selection and Variety

Pros:

• "You won't find a better source in the area for all things Asian."
• "It had so far the biggest selection of Korean, south east Asia product (indonesia, Malaysia, Philippines and Thailand)."
• "Imagine a world map from Turkey to Japan: there is an aisle dedicated to each cuisine."
• "Very reasonably priced and host almost all Asian groceries."
• "All kind of groceries you'll find in an Asian supermarket."
• "Great selection of vegetables and fruit as well as everything you would expect at a Korean grocery."
• "They sell more than just Korean groceries, they sell groceries from all over the planet."

Cons:

• "Some of their fruits and vegetables cost a bit more than its competitors."
• "The imported items run higher than those produced in the US."
• "A lot of the vegetables and fruits are lower grade quality."
• "If you're looking for a Chinese / South East Asian grocery this isn't the place for you, they may have somethings you're looking for but I couldn't find what I was looking for."
• "They've stopped carrying a lot of hard to find items like imitation ham and vegetarian 'shrimp'."
• "There seems to be less brand choices overall."
• "It's no longer nearly as clean, organized or stocked."

Food Court and Eateries

Pros:

• "For a food court, the meals here are delicious!"
• "The meals are always tasty with a good variety."
• "Top that off with a food court serving Korean and Japanese ready to eat and cooked food, great Korean fried chicken and bubble tea."
• "Their bakery and food court is excellent."
• "Food court with four distinctive eateries offering dining in and takeouts."
• "The bubble tea shop is un by the sweetest lady you'll ever meet. The sushi shop has great food, and the noodle shops are both great as well."
• "Food court is beyond amazing from the Korean fried chicken to the bakery to the ramen."

Cons:

• "Grime on the floor and exceptionally dirty high chairs in the food court really do set the scene for what was a disappointment of a visit."
• "Very large complex with a food court. Not very many vegan or vegetarian options."
• "The food courts' Bubble Tea is not all that-- I'd definitely stick to Teapioca Bubble Tea."
• "The food court is decent, but not as good as the Hmart in Front St."
• "I'm less enamored of the food court choices, but there's still good eats to be had."
• "The food court is small but delicious authentic food."
• "The food mart. The chicken place. Food poisoning. Twice now."

Customer Service

Pros:

• "The staff are always friendly and speak English just fine."
• "Great staff always ready for help you if you no see what you want just ask."
• "Workers are very nice and tries to help as they can."
• "The staff are friendly at the registers."
• "Employees at the food court were friendly."
• "Anthony in the meat department was very polite and very helpful 👍 😀, the Spanish staff was very polite and helpful in the produce department."
• "All of the staff from the gentlemen in the parking lot, the cashiers and everyone else here is very friendly and polite."

Cons:

• "Their customer service is extremely unprofessional."
• "I got fillet fish, shrimp, and crabs, and when I asked the different staff members about anything they didn’t understand and treated me with a bad attitude."
• "A Korean cashier lady was chit chatting with her older customers while there were other people in the line."
• "But recently I have a problem with their lack of customer service, and the rude cashier."
• "Very rude, and aggressive."
• "The cashier woman didn’t understand English."
• "The assistant manager at Customer Service is rude and unhelpful."

Quality and Freshness

Pros:

• "Every section of this store is wonderful - the produce looks amazing, the snack aisles are great."
• "The produce is always insanely fresh, great price on meats and sea food."
• "They have an extensive variety of fresh produce, meats and goods which serve the Korean community."
• "Outstanding produce and fresh fish departments."
• "So clean and cold—we love this place! Just walking in, it feels fresh."
• "You can't beat their freshness on the fish without being next to an ocean."
• "Prices are actually really good on pretty much everything, especially produce which is always fresh."

Cons:

• "Fresh produce like love fruit, fish, shrimp, meat, vegetables tend to be not as fresh."
• "But you do got to be careful with what you get sometimes freshness can be in question."
• "Notice quality of produce and food gone downhill since post Covid-19."
• "The freshness of their meats and produce are always suspect. I’ve seen them still sell chicken wings that were 3 days past sell by date."
• "I was not impressed with freshness of the produce although they did have some veggies that we can't normally find in our local grocery store."
• "You have to really look over your fresh food purchases closely for spoilage."
• "Three times buying frozen mackerel fillets in a row the pouches did not have a proper vacuum seal meaning the mackerel had spoiled."

Cleanliness and Organization

Pros:

• "It's a great place to browse and find something new and unusual."
• "The grocery section is very organized, clean, and with a wide variety of food."
• "Very clean, bright and easy to get around."
• "Such a wonderful selection in a super clean store."
• "It's very clean, fully stocked and offers great customer service."
• "Clean, well kept and spacious."
• "The store is clean, well organized and lit."

Cons:

• "The store may be considered 'not kept clean' to some people."
• "Still... most of their produces are not fresh and some of their produced packaged items are expired... nothing improved.... and they don't have plans to improve."
• "As for the seafood department, fish in particular looks old and not well kept in ice box."
• "Overall the store is old and appears unclean."
• "The premises is not thoughtfully organized or well kept."
• "It's not necessarily the cleanest of grocery stores, but it is well stocked."
• "Could be cleaner."