Gran Rodeo Mexican Bar & Grill Reviews Summary

Category: Mexican restaurant

Address: 550 Dekalb Pike, North Wales, PA 19454, USA

Phone: +12672177047

Rating: 4.5
based on 191 reviews.

Service

Pros:

  • "The service here is always perfect."
  • "Thomas was an outstanding server so glad we sat in his area."
  • "The staff is friendly, extremely attentive and accommodating."
  • "Every time I come this location we’re always greeted by friendly staff."
  • "Ladies upon entry were very nice and accommodating...our waiter seemed irritated by everything."
  • "The manager was accommodating."
  • "Everyone was very accommodating and quick to provide service."

Cons:

  • "Unfortunately, waiter took good care of white costumers, we’re Hispanic, he practically ignored us the whole time there."
  • "Ordered taco salad no guacamole came out with guacamole sent back again."
  • "staff was not trained at all."
  • "We were also seated next to the kitchen where staff constantly went in and out - wasn’t a great dining experience overall."
  • "We couldn't get a server to come to the table and sat for a long time."
  • "After being seated and waiting 20 minutes. I finally flagged down a server/hostess so that they can take our order."
  • "We never got service for over 20 minutes, until I went to the front to let them know."

Food Quality

Pros:

  • "The food options here are amazing when I come I can never decide what to get!"
  • "Food was very good and fresh."
  • "The tacos were gigantic. Just...gigantic."
  • "This place has some really bomb Mexican food!!"
  • "The food is great and the people that work there are great."
  • "Great authentic food!"
  • "The food was so delicious and the service was outstanding."

Cons:

  • "It had zero flavor not even salt was added."
  • "Any dish with chicken in it was soaked in salt… to the point it was inedible after a few bites."
  • "The food is ok, but missing the Mexican flavor."
  • "Everything was drizzled with American cheese.. I have never had a seafood chimichanga with white American cheese."
  • "The tomatillo sauce was devoid of flavor and the guacamole was bland as well."
  • "Our taco loco salad was DRENCHED in sour cream and weird liquid that made the tortilla bowl so soggy."
  • "The food was yucky, the worst Mexican restaurant experience ever."

Ambiance

Pros:

  • "Nice ambiance."
  • "It’s the perfect place for a date or a family."
  • "The restaurant was clean and comfortable."
  • "The atmosphere is pleasant and fun."
  • "It's a very relaxing atmosphere."
  • "The place is huge and ambiance can be good for either a date or a night out with friends."
  • "The atmosphere was warm, spacious, clean and comfortable!"

Cons:

  • "It is a pricey restaurant with mediocre food."
  • "This meal was not good. Way too expensive for what it was and had little flavor."
  • "Honestly. Is a very expensive place for what you got."
  • "The Mexican music was nice at first to get you in the groove but after awhile not so much."
  • "Having a seating capacity to accommodate over 100 customers, one stall and one bathroom in a Mexican restaurant isn’t a good mix."
  • "The black bean tacos was loaded with corn and not much black bean."
  • "I only think that it was a bit cold inside the air-conditioning could work less hard in my opinion."

Value

Pros:

  • "Happy hour Nachos supreme for $7 and $5 house margaritas how can you not have a good time !!!"
  • "The price was very reasonable for lunch specials, rivaling fast-casual chains."
  • "And dinner for 3 and 2 appetizers were still less than $75. Can't beat the prices there and the food is amazing 🤩"
  • "The food is tasty and reasonably priced."
  • "Love this place! The food is so good! Large portions and worth the money spent."
  • "Prices were very reasonable and their tequila menu is extensive."
  • "Prices were reasonable too!!"

Cons:

  • "I’ve been there 3 times before and I know I’ll continue to go in the future."
  • "If you have dietary restrictions, I would not recommend this restaurant."
  • "Awesome food, but after I checked my check I was surprised that they did tips themselves without letting us know !!!!"
  • "Picked up lunch menu items and they were ok. I understand that lunch portions are supposed to be smaller, but they were just too small for the price."
  • "The food here was terrible and we will not be returning."
  • "They frequently close some days for no apparent reason, and decide to shut the doors to customers early."
  • "Bad service, did not deserve the 19% gratuity at all."

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