El Guajillo Mexican Restaurant Reviews Summary

Food Quality

Pros:

• "Everything was delicious!!!! My Birria tacos were juicy, perfectly seasoned, not fatty, and just tasty."
• "The food here is so good and fresh. Quality Mexican food."
• "Plantains were tasty as well."
• "Holy cow this food was AMAZING."
• "The tacos were pretty good. Well seasoned, nice and juicy with plenty of meat, cilantro, and onions."
• "Our Huevos Rancheros served on one fried tortilla (instead of a bowl full of tortilla chips) was just amazing and the accompanying grilled steak was mouth watering."
• "Some of the best Mexican food I’ve had in a while!!"

Cons:

• "The food we were served was too salty, we use loads of salt when we cook so this is telling."
• "Super bland food."
• "The pork tasted like it was roasted with NO seasoning at all."
• "The food, especially the meats were bland and under seasoned."
• "The food was bland and had no flavor."
• "Food was lackluster, stale and seemed like they didnt even think about adding any seasoning."
• "The taste was pretty bland overall with the fries & quesadilla."

Service

Pros:

• "Didn't take long to fill order approx 25 min and it was delicious!"
• "Luci was an amazing and accommodating waitress given our circumstance."
• "Staff was really nice and food was out in a reasonable time."
• "When you call the host is always polite, patient and kind."
• "The staff is friendly and attentive, contributing to the welcoming vibe."
• "Waitress was nice & attentive."
• "Staff was friendly and attentive."

Cons:

• "Service has loads of room for improvement, not the fault of the wait staff, they were overwhelmed by the volume of customers."
• "However today I ordered 3 orders of tacos and it took over 1 hour and 15 minutes to give me the order."
• "The waitresses were unattentive of guests."
• "Customer service could stand an upgrade."
• "Their customer service is horrible. Attempted to place an order over the phone and the staff member who answered was rude and short."
• "Both times I went here girls working the front counter were curt and not very friendly."
• "The staff doesn't understand English very well which is fine but what's NOT fine is when the waitresses give customers attitude and roll their eyes when we have to repeat ourselves a couple times."

Pricing

Pros:

• "The prices remain on a budget-friendly level."
• "Prices are good."
• "Also very fairly priced even in this economy...where I’ve been to places that charge $16 for chicken nachos smh."
• "The most expensive dishes can reach the mark of $21.99, but then you get a humongous-sized plate that wouldn't require any appetizer or even can be shared between two people."
• "Decently priced."
• "Although the prices are a bit higher than average, the tasty food and good service make it worth the visit."
• "I highly recommend this restaurant if you want good Mexican good."

Cons:

• "Prices are not the same as the menu shows, i was kinda piss about that, but nothing special here."
• "Ordered some beef tongue tacos and for $15 dollars, I would expect them to be good and well portioned serving but boy, there was only a little bit of meat and onions in the tacos."
• "Food was okay. Small portions for the price that they charge. This restaurant doesn’t tell you that is extra when you pay with credit card."
• "For the price, not worth it."
• "A very special restaurant and unique in giving you 1Tablespoon and 1 t spoon of meat in your tacos and charging you a good amount."
• "Save your money and time not worth it."
• "Rice was bland on its own, black beans tasted like they were canned."

Ambiance

Pros:

• "Interior was colorful and lively."
• "The place looks and feels clean, and every seat and table is uniquely decorated."
• "The atmosphere was colorful."
• "The vibes are immaculate."
• "Overall I like the feel and atmosphere of this place."
• "El Guajillo Mexican Restaurant provides a pleasant dining experience with its authentic Mexican flavors and cozy atmosphere."
• "Small and cozy restaurant with authentic food."

Cons:

• "It looks like nobody bothers to sweep or clean off tables for patrons."
• "The booth seating facing Applebee's is on the same level as the parking, so the cars' headlights are right in your face."
• "I didn’t enjoy the loud music while dining."
• "Only one server, place wss dirty empty plates at some tables, food was cold, simple and no flavor, salsa was like water mix with hot sauce."
• "RUN FROM THIS PLACE. TERRIBLE SERVICE!!!"
• "First and last time I come hear. My husband and I went to dine the lady did not write are order down they brought us the wrong order and did not care at all after we told her she did nothing to even change the order."
• "Once your food is at the table, they forget about you."