The Metropolitan, American Diner & Bar Reviews Summary

Service

Pros:

• "Very patient staff who gave us plenty of time to laugh and catch up and still enjoy drinks and dinner."
• "Our server, Rachael, was attentative and friendly."
• "Our waitress checked on us multiple times throughout the meal, and refilled our waters without request, which was nice."
• "Our favorite server is Shannon 🌟. Stays right on top of your needs."
• "Our server, Tony, was high energy, super cheerful, and did a great job."
• "Both young women were very attentive and very personable, and the service was excellent."
• "Our server Mike was awesome. Gave us great suggestions, and his service was spectacular."

Cons:

• "However, we left at 15-20minutes after being seated because during those 15-20 minutes not one server or staff member acknowledged our presence."
• "But the owner, Jill Gabriel, needs a lesson in customer service."
• "The hostess couldn’t even grab the bag or tell us which one was ours."
• "Service could have been much better. The waitress seemed like she wanted to get out of there and did not seem to know much about the menu."
• "Service was extremely slow and they were not busy."
• "Our waitress was nice but the service was definitely a bit slow on our Sunday night visit."
• "The service was horrible. We had to move once because no one came to table in bar area."

Food Quality

Pros:

• "Food is amazing and the menu is vast - not to mention the rotations on the specials."
• "They have a build your own mac and cheese that is very good."
• "Our main dishes were amazing! Portion sizes were all generous."
• "The food was excellent, and the cost was within normal expectations."
• "The cinnamon bun boozy ice cream is to die for, and the BBQ Mac and cheese was delicious."
• "The Hell Fire Shrimp was.... delicious."
• "Large portions, so I didn't leave hungry. The chicken was cooked perfectly and I'm a picky eater."

Cons:

• "No one in my party was satisfied with their meals."
• "The cheesecake pie we got to go was only OK."
• "I found the waffles to be excessively sweet."
• "The crab cake was not so good."
• "Ordered medium and it was dead when it came out. Potatoes were extra salty; all the stuff was not needed on top of the steak."
• "The boneless buffalo wings were pathetic, they were basically squishy chicken nuggets with a watery sauce."
• "Then food arrived and the broccoli tempora had raw batter inside every one."

Ambiance

Pros:

• "Whether sitting at the bar or the main seating area we always enjoy ourselves at the Metropolitan."
• "It's great to use the bar on Sunday's for football, or the dining room when we want more privacy."
• "Very nice place. Kind of in a weird spot off 309, I always forget it's there. But the food is great, service is great, comfortable and classy environment."
• "The atmosphere was cozy in our booth. Wood paneling dampened the sound from a very busy night."
• "This casual eatery is good for all ages."
• "Yummy! Inviting atmosphere and perfect lighting for dinner."
• "The atmosphere was calm and appropriate for a 2 hour sit down dinner."

Cons:

• "It was packed and people had to wait over 40 minutes."
• "I don’t know why we come here. Very frustrating"
• "Unfortunately we will not be returning."
• "Would advise going elsewhere."
• "We gave up on trying to get more coffee and water."
• "So dark inside you can't see the menu."
• "Wait staff was a relay of people all rushed and unavailable as drinks were ordered."