"Good thing is, they offer a 'sms' service where you don’t really need to wait outside the shop and they can send you an sms when your table is ready."
"Awesome experience today! Hoyt is an amazing server who was extremely accommodating to our group."
"The service was good and the food was served not too long after ordering."
"Service staff was lovely, and overall I enjoyed the vibes here."
"Super friendly service too."
"Service was excellent and attentive."
"Staff are very friendly and timely."
Cons:
"Found the service to be a little slow, but we weren’t in a rush so it was fine."
"They brought out our drink like 5-10 minutes after our food."
"However, I can't give it 5 stars because it was farm raised salmon."
"Hostesses were impolite, they didn't care at all."
"The waiters were nice but disorganized."
"Service is poor."
"The service was not good."
Food Quality
Pros:
"Classic New York style food, the bagel and lox we're SO GOOD! The lox was cooked perfectly!"
"The salmon is so buttery, the cream cheese is so fluffy, and the tomatoes are so juicy."
"Ordered online and sat outside--everything was superb--whitefish croquettes, potato knishes, matzo ball soup."
"Mazto ball soup, bagels, lox and smoked whitefish impeccable."
"The food was incredible. The lox and bagel, the matzo, the eggs, all incredibly tasty."
"The bagels and lox, latkes, and rugelach were all amazing."
"Best smoked salmon I’ve ever had."
Cons:
"Undoubtedly the most expensive thing in the whole of New York considering the quantity."
"I don't know if it was the excessive amount of cream cheese or the salmon, but I grew nauseous after eating just half of my bagel."
"The food was lukewarm, not like something made recently and the salad on the side looked stale too."
"The bagel was soft, but the fillings were basically flavourless."
"However I didn’t think the 'boards' meal with bagel (I ordered Yum Kippened) was worth the wait."
"The bagels tasted just okay."
"We waited way too long for the food to taste so average."
Atmosphere
Pros:
"And there’s also no doubt that the restaurant deco was really nice and fancy."
"The cafe is also one the cutest spots I've ever been. It's straight out of the 50s, Mrs. Maisel could've walked in at any moment!"
"The restaurant itself is very interesting, very old school diner like feel."
"The atmosphere of the place was great; it felt like an old NYC diner but new and fresh at the same time."
"First off, the decor and atmosphere are wonderful."
"The atmosphere inside the restaurant was very soothing and relaxing."
"The vibes inside were so good, so cool."
Cons:
"The first words that came to my mind when I walked inside were 'sterile' and 'kinda weird.'"
"Great but expensive and a bit too sterile."
"The decor is unique."
"Really cute atmosphere and classic diner feel."
"The soul of nyc Jewish food turned into a lower east side cafe."
"The place is a little cramped though."
"It sorta had a hospital/psych ward feel to it with the staff wearing what looked like white lab coats and things being light colored."
Value
Pros:
"Worth the wait (which you will)! It’s an expensive meal but you’re paying for quality."
"While nothing here is cheap, every dollar is well deserved."
"The prices are not so expensive."
"The prices are not bad for the high quality."
"So Fresh, So Clean…🧡"
"Best bagels in NYC. Delicious, fresh and so tasty."
"The best cream cheese and locks bagel I have ever had in addition to the best potato latke I have ever had."
Cons:
"I wouldn’t say it was worth the $45 dollars I spent."
"Not sure if the bagel or the whole experience is good enough for the money but anyways.."
"It is an expensive deconstructed bagel- you will have to assemble yourself, and sadly it's not the best one I've had."
"Almost everything on the menu is extremely expensive."
"I can't recommend this place to any tourist, it's too expensive and not worthy the wait."
"Value for money - terrible. 22$ plus tax for a plate with 1 bagel, a small portion of cream cheese, a few slices of smoked salmon and tomato and onion."