George's Reviews Summary

Food Quality

Pros:

• "The pancakes and waffles were delicious."
• "The chocolate milkshake and strawberry pancakes were a personal favourite!"
• "The food was delicious. It was very busy, always a good sign, especially as it seemed so ordinary from the outside."
• "Loved everything about the place, especially the huge Cobb salad, which was delicious."
• "Great full breakfast, and great coffee."
• "Food was wonderful and very affordable!"
• "The food was incredible, I had the blueberry waffles with eggs and turkey bacon, cooked with love and care."

Cons:

• "None of the dishes were tasty, some so small it’s a shame to serve as a breakfast dish."
• "The pancakes were really mediocre."
• "Despite looking and tasting overdone, the eggs had an unpleasant, mushy texture."
• "Really bland food, rubber textured scrambled eggs."
• "The burger meat was completely burnt!"
• "Pancakes like cardboard, eggs benedict looked old and were just adequate."
• "The food was extremely bland and expensive."

Service

Pros:

• "Our server was also funny and very friendly."
• "Staffs were very friendly and patient! Food was delicious and in the good price range."
• "Good, attentive service."
• "Service was fast and great too!"
• "Service with a smile from the guys behind the counter."
• "Great tasting food, excellent service."
• "The staff was always very polite and helpful."

Cons:

• "Horrible place. Service was awful."
• "Unfortunately we met rude behaviour from host."
• "Food was decent enough but giving one star is because of the service."
• "The service was fast but kind of impersonal."
• "The worst restaurant ever, first time visiting lower Manhattan and this food made our trip very disappointing."
• "The service was rushed and poor."
• "Service was awful. Is really over priced for the type of food that I received."

Pricing and Billing

Pros:

• "Their prices are good."
• "For a NYC location, it's very inexpensive to eat here and our breakfast was very delicious."
• "Prices are very reasonable in top of that."
• "Both of us had great food perfectly prepared and reasonably priced."
• "Reasonable priced for the area."
• "Food tasted good, at a reasonable price for NYC."
• "And in comparison to other restaurants and diners this was definitely one of the cheaper ones and I would recommend it."

Cons:

• "Only issue was that they overcharged me for an item and argued with me instead of referring to the menu."
• "The tip was automatically added, plus 2 dollars fee for non cash without any warning."
• "They decided to charge me $8.95 instead of the written price for $7.95."
• "Charging 8.50 for a juice is criminal."
• "They charged us 25% gratuity fee in the bill."
• "They tried to sneak in 18% gratuity (we were a party of 3) plus 4% credit card charge."
• "Each menu item is upcharged for passing off the cost of using credit or debit on their charging card services."

Ambiance and Location

Pros:

• "It's spacious as they have an upstairs."
• "This restaurant is NYC. This is the place I pictured eating in when I thought about visiting the city."
• "The diner certainly had an authentic New York City vibe, and it was bustling with locals, which added to the charm."
• "One of the things that made mine and my family’s New York experience even better."
• "A typical New York Diner experience... Loved it."
• "A quintessential American diner experience downtown in the shadow of One World Trade."
• "This place is an incredible unassuming place, with great food, great service and wonderful NY atmosphere!"

Cons:

• "What turned me off when I visited was a group of gay/bi-sexual hoodlums acting classless."
• "I feel this a classic tourist trap."
• "Very small spot. Was sat next to the bathroom."
• "It's also SUPER cluttered/congested in there, even by NYC standards."
• "Only small complaint from sitting outside is the sewer smell every once in a while."
• "It also smelled really bad in there because of the small crammed space and was seated NEXT TO THE BATHROOM."
• "While we were eating restaurant workers started throwing trash out on the curb right next to us!"